Bank's Responsibility for Mistakes Made by Outsourced Workers
DOI:
https://doi.org/10.47268/pamali.v5i2.3439Keywords:
Bank, Responsibility, Outsourced WorkersAbstract
Introduction: In terms of national development, especially in the field of employment, Indonesia prioritizes achieving the greatest possible welfare for the working community. Every citizen has the right to obtain decent work as regulated in Article 27 paragraph (2) of the 1945 Constitution of the Republic of Indonesia as the Constitutional Basis of the Republic of Indonesia, which states.
Purposes of the Research: The purpose of this study is to find out and analyze the banking party's responsibility for errors made by outsourcing workers. This study helps in seeing the procedures and Banking Responsibility for Errors Committed by Outsourced Workers.
Methods of the Research: The research method used in this writing is normative research methods. Thus, this research collects data using library research, namely in the form of scientific materials such as legislation, books, official documents, publications and research results.
Results Main Findings of the Research: Based on Article 29 of Financial Services Authority Regulations Number 1/POJK.07/2013 concerning consumer protection in the financial services sector, which states that financial service business actors or banks are obliged to be responsible for customer losses arising from errors and/or negligence of workers, both permanent workers and outsourced workers. financial service business actors and/or third parties working for the interests of financial service business actors. However, if the customer's loss arises from the customer's own error and/or negligence, the bank is not responsible for the loss.Downloads
Citation Metrics
References
Andi Hamzah, Kamus Hukum, Jakarta: Ghalia Indonesia, 2005.
Busyra Azheri, Corporate Social Responsibility dari Voluntary menjadi Mandotary, Jakarta: Raja Grafindo Perss, 2011.
Depdiknas, Kamus Besar Bahasa Indonesia, Jakarta: Balai Pustaka, 2005.
Hans Kalsen, Teori Umum tentang Hukum dan Negara, Bandung: Raja Grafindo Persada 2006.
HR. Ridwan, Hukum Administrasi Negara, Jakarta: Raja Grafindo Persada, 2006.
Libertus Jehani, Hak-Hak Karyawan Kontrak, Jakarta: Forum Sahabat, 2011.
Muhammad Djumhana, Rahasia Bank (Ketentuan dan Penerapannya di Indonesia, Bandung: Citra Aditya Bakti.
Muhammad Djumhana, Hukum Perbankan di Indonesia, Bandung: Citra Aditya Bakti, 2012.
Purbacaraka, Perihal Kaedah Hukum, Bandung: Citra Aditya, 2010.
Richardus Eko Indrajit and Djokropranoto, Proses Bisnis Outsourcing, Jakarta, Grasindo, 2003.
Ridwan Khairandy, Hukum Kontrak Indonesia Dalam Perspektif Perbandingan, Yogyakarta: FH UII Press, 2014.
Romli Atmasasmita, Globalisasi Kejahatan Bisnis, Jakarta: Prenada Media Grup, 2010.
Satjipto Rahardjo, Ilmu Hukum, Bandung: Citra Aditya Bakti, 2000.
Seorjono Soekanto and Sri Mamuji, Pengantar Penelitian Hukum, Jakarta: UI Press, 1986.
Sudibyo, Darmadi, et.al, 2006, Budaya Kerja Perbankan: Jalan Lurus Menuju Integritas, Jakarta: Pustaka LP3ES Indonesia, 2006.
Titik Triwulan dan Shinta, Perlindungan Hukum Bagi Pasien, Jakarta: Prestasi Pustaka, 2010.
Widiyono, Wewenang Dan Tanggung Jawab Bogor; Ghalia Indonesia, 2004.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Galang Ramadhan Djokdja, Adonia Ivone Laturette, La Ode Angga

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
License Terms: PAMALI: Pattimura Magister Law Review is disseminated based on the Creative Commons Attribution-NonCommercial 4.0 International license terms. This license allows anyone to copy and redistribute this material in any form or format, compose, modify, and make derivatives of this material for any purpose. You cannot use this material for commercial purposes. You must specify an appropriate name, include a link to the license, and certify that any changes have been made. You can do this in a way that is appropriate, but does not imply that the licensor supports you or your use.
