Legal Protection for Parking Service Users to Standard Agreements Containing Exclusion Clauses

Eka Satya Kartika Utama(1email), Merry Tjoanda(2), Sarah Selfina Kuahaty(3)


(1) Postgraduate Program Master of Law, Universitas Pattimura, Ambon, Indonesia
(2) Faculty of Law, Universitas Pattimura, Ambon, Indonesia
(3) Faculty of Law, Universitas Pattimura, Ambon, Indonesia
email Corresponding Author
CrossMark

Abstract


Introduction: The high mobility of society can be seen from the increasing number of vehicles. These vehicles certainly need a place to park, because it is impossible to use them continuously without being parked. However, in the managementof parking lots, parking managers still include exoneration clauses, both on parking tickets and at parking locations.

Purposes of the Research: Review and analyze the legal protection of parking service users who apply an exoneration clause.

Methods of the Research: This research is a normative legal research, using a statue approach and conceptual approach. The sources of legal materials used a primary, secondary, and tertiary legal material, then analyzed qualitatively.

Results Main Findings of the Research: The form of legal protection for users of parking services containing an exoneration clause is to give protection to the fulfillmaent of consumer rights as users of parking services, where the parking management is obliged to ensure the safety of vehicles parked in parking facilities and is responsible for providing compensation in case of damaged or loss. If the parking management continues to violate the law, sanctions will be imposed, both administrative and criminal sanctions.

Keywords


Legal Protection; Parking; Exoneration Clause.


DOI


10.47268/pamali.v5i3.2234

Published


2025-11-19

How To Cite


APA: Utama, E.S., Tjoanda, M., & Kuahaty, S.S. (2025). Legal Protection for Parking Service Users to Standard Agreements Containing Exclusion Clauses. PAMALI: Pattimura Magister Law Review, 5(3), 428-436. DOI: https://doi.org/10.47268/pamali.v5i3.2234.
IEEE: E.S. Utama, M. Tjoanda, and S.S. Kuahaty, "Legal Protection for Parking Service Users to Standard Agreements Containing Exclusion Clauses", Pamali Pattimura Magister Law Rev., vol. 5, no. 3, pp. 428-436, Nov. 2025. Accessed on: Nov. 20, 2025. [Online]. Available DOI: https://doi.org/10.47268/pamali.v5i3.2234
Harvard: Utama, E.S., Tjoanda, M., and Kuahaty, S.S., (2025). "Legal Protection for Parking Service Users to Standard Agreements Containing Exclusion Clauses". PAMALI: Pattimura Magister Law Review, Volume 5(3), pp. 428-436. [Online]. Available DOI: https://doi.org/10.47268/pamali.v5i3.2234 (Accessed on: 20 November 2025)
Chicago: Utama, Eka Satya Kartika, Merry Tjoanda, and Sarah Selfina Kuahaty. "Legal Protection for Parking Service Users to Standard Agreements Containing Exclusion Clauses." PAMALI: Pattimura Magister Law Review 5, no. 3 (November 19, 2025): 428-436. Accessed November 20, 2025. doi:10.47268/pamali.v5i3.2234
Vancouver: Utama ES, Tjoanda M, Kuahaty SS. Legal Protection for Parking Service Users to Standard Agreements Containing Exclusion Clauses. Pamali Pattimura Magister Law Rev. [Internet]. 2025 Nov 19 [cited 2025 Nov 20];5(3):428-436. Available from: https://doi.org/10.47268/pamali.v5i3.2234
MLA 8th: Utama, Eka Satya Kartika, Merry Tjoanda, and Sarah Selfina Kuahaty. "Legal Protection for Parking Service Users to Standard Agreements Containing Exclusion Clauses." PAMALI: Pattimura Magister Law Review, vol. 5, no. 3, 19 Nov. 2025, pp. 428-436, doi:10.47268/pamali.v5i3.2234. Accessed 20 Nov. 2025.
BibTeX:
@article{pamali2234,
		author = {Eka Utama and Merry Tjoanda and Sarah Kuahaty},
		title = {Legal Protection for Parking Service Users to Standard Agreements Containing Exclusion Clauses},
		journal = {PAMALI: Pattimura Magister Law Review},
		volume = {5},
		number = {3},
		year = {2025},
		keywords = {Legal Protection; Parking; Exoneration Clause.},
		abstract = {Introduction: The high mobility of society can be seen from the increasing number of vehicles. These vehicles certainly need a place to park, because it is impossible to use them continuously without being parked. However, in the managementof parking lots, parking managers still include exoneration clauses, both on parking tickets and at parking locations.Purposes of the Research: Review and analyze the legal protection of parking service users who apply an exoneration clause.Methods of the Research: This research is a normative legal research, using a statue approach and conceptual approach. The sources of legal materials used a primary, secondary, and tertiary legal material, then analyzed qualitatively.Results Main Findings of the Research: The form of legal protection for users of parking services containing an exoneration clause is to give protection to the fulfillmaent of consumer rights as users of parking services, where the parking management is obliged to ensure the safety of vehicles parked in parking facilities and is responsible for providing compensation in case of damaged or loss. If the parking management continues to violate the law, sanctions will be imposed, both administrative and criminal sanctions.},
				issn = {2775-5649},		pages = {428--436}			doi = {10.47268/pamali.v5i3.2234},
				url = {https://fhukum.unpatti.ac.id/jurnal/pamali/article/view/2234}
		}
		
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Dublin Core PKP Metadata Items Metadata for this Document
 
1. Title Title of document Legal Protection for Parking Service Users to Standard Agreements Containing Exclusion Clauses
 
2. Creator Author's name, affiliation, country Eka Satya Kartika Utama; Postgraduate Program Master of Law, Universitas Pattimura, Ambon; Indonesia
 
2. Creator Author's name, affiliation, country Merry Tjoanda; Faculty of Law, Universitas Pattimura, Ambon; Indonesia
 
2. Creator Author's name, affiliation, country Sarah Selfina Kuahaty; Faculty of Law, Universitas Pattimura, Ambon; Indonesia
 
3. Subject Discipline(s)
 
3. Subject Keyword(s) Legal Protection; Parking; Exoneration Clause.
 
4. Description Abstract Introduction: The high mobility of society can be seen from the increasing number of vehicles. These vehicles certainly need a place to park, because it is impossible to use them continuously without being parked. However, in the managementof parking lots, parking managers still include exoneration clauses, both on parking tickets and at parking locations.Purposes of the Research: Review and analyze the legal protection of parking service users who apply an exoneration clause.Methods of the Research: This research is a normative legal research, using a statue approach and conceptual approach. The sources of legal materials used a primary, secondary, and tertiary legal material, then analyzed qualitatively.Results Main Findings of the Research: The form of legal protection for users of parking services containing an exoneration clause is to give protection to the fulfillmaent of consumer rights as users of parking services, where the parking management is obliged to ensure the safety of vehicles parked in parking facilities and is responsible for providing compensation in case of damaged or loss. If the parking management continues to violate the law, sanctions will be imposed, both administrative and criminal sanctions.
 
5. Publisher Organizing agency, location Postgraduate Program in Law, Pattimura University
 
6. Contributor Sponsor(s)
 
7. Date (YYYY-MM-DD) 2025-11-19
 
8. Type Status & genre Peer-reviewed Article
 
8. Type Type
 
9. Format File format PDF
 
10. Identifier Uniform Resource Identifier https://fhukum.unpatti.ac.id/jurnal/pamali/article/view/2234
 
10. Identifier Digital Object Identifier 10.47268/pamali.v5i3.2234
 
11. Source Title; vol., no. (year) PAMALI: Pattimura Magister Law Review; Vol 5, No 3 (2025): NOVEMBER (In Progress Issue)
 
12. Language English=en en
 
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