Transparency Disparities in the Social Health Insurance System: The Rights of Social Security Agency Patients to Cost Details in the Indonesian Case-Based Groups System

Lutfi Nur Aida(1email), Nur Ainy Amira Puspitaning Suwandi(2), Dominikus Rato(3), Y A Triana Ohoiwatun(4)


(1) Faculty of Law, Universitas Jember, Jember, Indonesia
(2) Faculty of Law, Universitas Jember, Jember, Indonesia
(3) Faculty of Law, Universitas Jember, Jember, Indonesia
(4) Faculty of Law, Universitas Jember, Jember, Indonesia orcid
email Corresponding Author
CrossMark

Abstract


Introduction: There is an information disparity between Social Security Administration Agency patients and independent patient, where Social Security Administration Agency patients do not gget detail of service fees because the INA-CBG (Indonesia Case Based Groups) payment system is based on the diagnosis group, white independent patients get a complete cost receipt.

Purposes of the Research: The Purpose of this study is to analyze the inequality of information transparency in the National Health Insurance system, especially related to the rights of Social Security Administration Agency patients to the details of service fees in the INA-CBG payment system. BPJS patients do not get details of costs like independent patients even though the use the same health facilities and evaluate the impact of the absence of such information on patients’ rights to transparency and accountability of health services.

Methods of the Research: The research method used is normative juridical, namely legal research concucted by examiningliterature materials consisting of primary legal materials, secondary legal materials and tertiary legal material. This research uses a statute approach and an analyrical approach.

Results Main Findings of the Research: The absence of detailed costs for Social Security Administration Agency patients has the pontential to violate the right to public information and consumer protection, which ultimately weekens the position of patients in objecting to the healt services received. This alsi reduces transparency and accountability in the implementation of the National Health Insurance, thereby hindering efforts to evaluate and improve the health service system for the community.


Keywords


National Health Insurance; Social Security Administration Agency; Patient Rights


DOI


10.47268/pamali.v5i3.3460

Published


2025-12-10

How To Cite


APA: Aida, L.N., Suwandi, N.A., Rato, D., & Ohoiwatun, Y.T. (2025). Transparency Disparities in the Social Health Insurance System: The Rights of Social Security Agency Patients to Cost Details in the Indonesian Case-Based Groups System. PAMALI: Pattimura Magister Law Review, 5(3), 534-545. DOI: https://doi.org/10.47268/pamali.v5i3.3460.
IEEE: L.N. Aida, N.A. Suwandi, D. Rato, and Y.T. Ohoiwatun, "Transparency Disparities in the Social Health Insurance System: The Rights of Social Security Agency Patients to Cost Details in the Indonesian Case-Based Groups System", Pamali Pattimura Magister Law Rev., vol. 5, no. 3, pp. 534-545, Dec. 2025. Accessed on: Dec. 13, 2025. [Online]. Available DOI: https://doi.org/10.47268/pamali.v5i3.3460
Harvard: Aida, L.N., Suwandi, N.A., Rato, D., and Ohoiwatun, Y.T., (2025). "Transparency Disparities in the Social Health Insurance System: The Rights of Social Security Agency Patients to Cost Details in the Indonesian Case-Based Groups System". PAMALI: Pattimura Magister Law Review, Volume 5(3), pp. 534-545. [Online]. Available DOI: https://doi.org/10.47268/pamali.v5i3.3460 (Accessed on: 13 December 2025)
Chicago: Aida, Lutfi Nur, Nur Ainy Amira Puspitaning Suwandi, Dominikus Rato, and Y A Triana Ohoiwatun. "Transparency Disparities in the Social Health Insurance System: The Rights of Social Security Agency Patients to Cost Details in the Indonesian Case-Based Groups System." PAMALI: Pattimura Magister Law Review 5, no. 3 (November 19, 2025): 534-545. Accessed December 13, 2025. doi:10.47268/pamali.v5i3.3460
Vancouver: Aida LN, Suwandi NA, Rato D, Ohoiwatun YT. Transparency Disparities in the Social Health Insurance System: The Rights of Social Security Agency Patients to Cost Details in the Indonesian Case-Based Groups System. Pamali Pattimura Magister Law Rev. [Internet]. 2025 Dec 10 [cited 2025 Dec 13];5(3):534-545. Available from: https://doi.org/10.47268/pamali.v5i3.3460
MLA 8th: Aida, Lutfi Nur, Nur Ainy Amira Puspitaning Suwandi, Dominikus Rato, and Y A Triana Ohoiwatun. "Transparency Disparities in the Social Health Insurance System: The Rights of Social Security Agency Patients to Cost Details in the Indonesian Case-Based Groups System." PAMALI: Pattimura Magister Law Review, vol. 5, no. 3, 19 Nov. 2025, pp. 534-545, doi:10.47268/pamali.v5i3.3460. Accessed 13 Dec. 2025.
BibTeX:
@article{pamali3460,
		author = {Lutfi Aida and Nur Ainy Suwandi and Dominikus Rato and Y A Ohoiwatun},
		title = {Transparency Disparities in the Social Health Insurance System: The Rights of Social Security Agency Patients to Cost Details in the Indonesian Case-Based Groups System},
		journal = {PAMALI: Pattimura Magister Law Review},
		volume = {5},
		number = {3},
		year = {2025},
		keywords = {National Health Insurance; Social Security Administration Agency; Patient Rights},
		abstract = {Introduction: There is an information disparity between Social Security Administration Agency patients and independent patient, where Social Security Administration Agency patients do not gget detail of service fees because the INA-CBG (Indonesia Case Based Groups) payment system is based on the diagnosis group, white independent patients get a complete cost receipt.Purposes of the Research: The Purpose of this study is to analyze the inequality of information transparency in the National Health Insurance system, especially related to the rights of Social Security Administration Agency patients to the details of service fees in the INA-CBG payment system. BPJS patients do not get details of costs like independent patients even though the use the same health facilities and evaluate the impact of the absence of such information on patients’ rights to transparency and accountability of health services.Methods of the Research: The research method used is normative juridical, namely legal research concucted by examiningliterature materials consisting of primary legal materials, secondary legal materials and tertiary legal material. This research uses a statute approach and an analyrical approach.Results Main Findings of the Research: The absence of detailed costs for Social Security Administration Agency patients has the pontential to violate the right to public information and consumer protection, which ultimately weekens the position of patients in objecting to the healt services received. This alsi reduces transparency and accountability in the implementation of the National Health Insurance, thereby hindering efforts to evaluate and improve the health service system for the community.},
				issn = {2775-5649},		pages = {534--545}			doi = {10.47268/pamali.v5i3.3460},
				url = {https://fhukum.unpatti.ac.id/jurnal/pamali/article/view/3460}
		}
		
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1. Title Title of document Transparency Disparities in the Social Health Insurance System: The Rights of Social Security Agency Patients to Cost Details in the Indonesian Case-Based Groups System
 
2. Creator Author's name, affiliation, country Lutfi Nur Aida; Faculty of Law, Universitas Jember, Jember; Indonesia
 
2. Creator Author's name, affiliation, country Nur Ainy Amira Puspitaning Suwandi; Faculty of Law, Universitas Jember, Jember; Indonesia
 
2. Creator Author's name, affiliation, country Dominikus Rato; Faculty of Law, Universitas Jember, Jember; Indonesia
 
2. Creator Author's name, affiliation, country Y A Triana Ohoiwatun; Faculty of Law, Universitas Jember, Jember; Indonesia orcid
 
3. Subject Discipline(s)
 
3. Subject Keyword(s) National Health Insurance; Social Security Administration Agency; Patient Rights
 
4. Description Abstract Introduction: There is an information disparity between Social Security Administration Agency patients and independent patient, where Social Security Administration Agency patients do not gget detail of service fees because the INA-CBG (Indonesia Case Based Groups) payment system is based on the diagnosis group, white independent patients get a complete cost receipt.Purposes of the Research: The Purpose of this study is to analyze the inequality of information transparency in the National Health Insurance system, especially related to the rights of Social Security Administration Agency patients to the details of service fees in the INA-CBG payment system. BPJS patients do not get details of costs like independent patients even though the use the same health facilities and evaluate the impact of the absence of such information on patients’ rights to transparency and accountability of health services.Methods of the Research: The research method used is normative juridical, namely legal research concucted by examiningliterature materials consisting of primary legal materials, secondary legal materials and tertiary legal material. This research uses a statute approach and an analyrical approach.Results Main Findings of the Research: The absence of detailed costs for Social Security Administration Agency patients has the pontential to violate the right to public information and consumer protection, which ultimately weekens the position of patients in objecting to the healt services received. This alsi reduces transparency and accountability in the implementation of the National Health Insurance, thereby hindering efforts to evaluate and improve the health service system for the community.
 
5. Publisher Organizing agency, location Postgraduate Program in Law, Pattimura University
 
6. Contributor Sponsor(s)
 
7. Date (YYYY-MM-DD) 2025-12-10
 
8. Type Status & genre Peer-reviewed Article
 
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9. Format File format PDF
 
10. Identifier Uniform Resource Identifier https://fhukum.unpatti.ac.id/jurnal/pamali/article/view/3460
 
10. Identifier Digital Object Identifier 10.47268/pamali.v5i3.3460
 
11. Source Title; vol., no. (year) PAMALI: Pattimura Magister Law Review; Vol 5, No 3 (2025): NOVEMBER (in progress)
 
12. Language English=en en
 
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