Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak

Grace Nathalia Amdery; Rory Jeff Akyuwen; Marselo Valentino Geovani Pariela

doi:10.47268/tatohi.v2i7.1129

Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak

Grace Nathalia Amdery⁽¹⁾, Rory Jeff Akyuwen⁽²⁾, Marselo Valentino Geovani Pariela⁽³⁾

(1) Fakultas Hukum Universitas Pattimura, Ambon, Indonesia
(2) Fakultas Hukum Universitas Pattimura, Ambon, Indonesia
(3) Fakultas Hukum Universitas Pattimura, Ambon, Indonesia
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Corresponding Author

Abstract

Introduction: The protection of consumer rights and obligations is often neglected because of the attitude of business actors who want to get profit by taking advantage of certain situations and conditions, one of which is where the consumer's need for medical devices in the form of masks is hindered by selling costs that are too high from the market price.

Purposes of the Research: The purpose of this study is to answer how the legal protection for consumers for default by business actors on the Bukalapak application is.

Methods of the Research: This study uses a normative juridical method by using a statutory and conceptual approach.

Results of the Research: The results of this study indicate that in the online sale and purchase agreement, business actors have defaulted on Bukalapak and have resulted in losses to consumers, referring to Article 1243 of the Civil Code which explains about compensation and also Article 19 of the Consumer Protection Act. related to consumer rights to demand compensation. Reimbursement of loss costs must be carried out by Bukalapak for actions taken by business actors in terms of increasing prices unilaterally and Bukalapak must be responsible for the losses incurred.

Keywords

Online Buying and Selling; Default; Legal Consequences

DOI

10.47268/tatohi.v2i7.1129

Published

2022-09-19

How To Cite

APA: Amdery, G.N., Akyuwen, R.J., & Pariela, M.G. (2022). Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak. TATOHI: Jurnal Ilmu Hukum, 2(7), 678 – 686. DOI: https://doi.org/10.47268/tatohi.v2i7.1129.

IEEE: G.N. Amdery, R.J. Akyuwen, and M.G. Pariela, "Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak", TATOHI J. Ilmu Huk., vol. 2, no. 7, pp. 678 – 686, Sep. 2022. Accessed on: Apr. 24, 2024. [Online]. Available DOI: https://doi.org/10.47268/tatohi.v2i7.1129

Harvard: Amdery, G.N., Akyuwen, R.J., and Pariela, M.G., (2022). "Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak". TATOHI: Jurnal Ilmu Hukum, Volume 2(7), pp. 678 – 686. [Online]. Available DOI: https://doi.org/10.47268/tatohi.v2i7.1129 (Accessed on: 24 April 2024)

Chicago: Amdery, Grace Nathalia, Rory Jeff Akyuwen, and Marselo Valentino Geovani Pariela. "Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak." TATOHI: Jurnal Ilmu Hukum 2, no. 7 (September 19, 2022): 678 – 686. Accessed April 24, 2024. doi:10.47268/tatohi.v2i7.1129

Vancouver: Amdery GN, Akyuwen RJ, Pariela MG. Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak. TATOHI J. Ilmu Huk. [Internet]. 2022 Sep 19 [cited 2024 Apr 24];2(7):678 – 686. Available from: https://doi.org/10.47268/tatohi.v2i7.1129

MLA 8th: Amdery, Grace Nathalia, Rory Jeff Akyuwen, and Marselo Valentino Geovani Pariela. "Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak." TATOHI: Jurnal Ilmu Hukum, vol. 2, no. 7, 19 Sep. 2022, pp. 678 – 686, doi:10.47268/tatohi.v2i7.1129. Accessed 24 Apr. 2024.

BibTeX:

@article{TATOHI1129,
		author = {Grace Amdery and Rory Akyuwen and Marselo Valentino Pariela},
		title = {Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak},
		journal = {TATOHI: Jurnal Ilmu Hukum},
		volume = {2},
		number = {7},
		year = {2022},
		keywords = {Online Buying and Selling; Default; Legal Consequences},
		abstract = {Introduction: The protection of consumer rights and obligations is often neglected because of the attitude of business actors who want to get profit by taking advantage of certain situations and conditions, one of which is where the consumer's need for medical devices in the form of masks is hindered by selling costs that are too high from the market price. Purposes of the Research: The purpose of this study is to answer how the legal protection for consumers for default by business actors on the Bukalapak application is.Methods of the Research: This study uses a normative juridical method by using a statutory and conceptual approach.Results of the Research: The results of this study indicate that in the online sale and purchase agreement, business actors have defaulted on Bukalapak and have resulted in losses to consumers, referring to Article 1243 of the Civil Code which explains about compensation and also Article 19 of the Consumer Protection Act. related to consumer rights to demand compensation. Reimbursement of loss costs must be carried out by Bukalapak for actions taken by business actors in terms of increasing prices unilaterally and Bukalapak must be responsible for the losses incurred.},
				issn = {2775-619X},		pages = {678--686}			doi = {10.47268/tatohi.v2i7.1129},
				url = {https://fhukum.unpatti.ac.id/jurnal/tatohi/article/view/1129}
		}

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