Dampak Covid-19 Bagi Para Pihak Dalam Perjanjian E-Commerce

Monalesya Dince Sapulette(1email), Agustina Balik(2)


(1) Fakultas Hukum Universitas Pattimura, Ambon, Indonesia
(2) Fakultas Hukum Universitas Pattimura, Ambon, Indonesia
email Corresponding Author
CrossMark

Abstract


Introduction: One of the most important consumer rights is the right to comfort and safety in consuming goods and/or services. The emergence of the Covid-19 pandemic has become a challenge for consumers, both in consuming goods for their daily needs and services through e-commerce sales and purchase agreements. Therefore, the right of consumers to comfort and safety in consuming goods and/or services is based on Article 4 of Law No. 8 of 1999 concerning consumer protection during the Covid-19 pandemic.

Purposes of the Research: This study aims to find out how consumer legal protection is during the Covid-19 pandemic and how the impact of Covid-19 on the parties in e-commerce agreements.

Methods of the Research: In writing this thesis the author uses normative research methods, uses a factual approach and statutory approach. Normative legal research is also known as doctrinal legal research, and is then analyzed qualitatively descriptively in order to produce a conclusion.

Results of the Research: Based on the research results obtained, that consumer protection is all efforts made to protect the interests and ensure legal certainty for consumers. In this effort, the rights and obligations of consumers and business actors cannot be separated. The Covid-19 pandemic has had a major impact on consumers' rights to comfort and safety in consuming goods and/or services in e-commerce agreements. Therefore, legal protection for consumers is needed both preventively and repressively so that every consumer's rights can be protected and their rights are maintained.

Keywords


E-commerce; Consumer Legal Protection; Agreement


DOI


10.47268/tatohi.v3i4.1794

Published


2023-10-08

How To Cite


APA: Sapulette, M.D., & Balik, A. (2023). Dampak Covid-19 Bagi Para Pihak Dalam Perjanjian E-Commerce. TATOHI: Jurnal Ilmu Hukum, 3(4), 339–350. DOI: https://doi.org/10.47268/tatohi.v3i4.1794.
IEEE: M.D. Sapulette, and A. Balik, "Dampak Covid-19 Bagi Para Pihak Dalam Perjanjian E-Commerce", TATOHI J. Ilmu Huk., vol. 3, no. 4, pp. 339–350, Oct. 2023. Accessed on: Apr. 27, 2025. [Online]. Available DOI: https://doi.org/10.47268/tatohi.v3i4.1794
Harvard: Sapulette, M.D., and Balik, A., (2023). "Dampak Covid-19 Bagi Para Pihak Dalam Perjanjian E-Commerce". TATOHI: Jurnal Ilmu Hukum, Volume 3(4), pp. 339–350. [Online]. Available DOI: https://doi.org/10.47268/tatohi.v3i4.1794 (Accessed on: 27 April 2025)
Chicago: Sapulette, Monalesya Dince, and Agustina Balik. "Dampak Covid-19 Bagi Para Pihak Dalam Perjanjian E-Commerce." TATOHI: Jurnal Ilmu Hukum 3, no. 4 (June 6, 2023): 339–350. Accessed April 27, 2025. doi:10.47268/tatohi.v3i4.1794
Vancouver: Sapulette MD, Balik A. Dampak Covid-19 Bagi Para Pihak Dalam Perjanjian E-Commerce. TATOHI J. Ilmu Huk. [Internet]. 2023 Oct 8 [cited 2025 Apr 27];3(4):339–350. Available from: https://doi.org/10.47268/tatohi.v3i4.1794
MLA 8th: Sapulette, Monalesya Dince, and Agustina Balik. "Dampak Covid-19 Bagi Para Pihak Dalam Perjanjian E-Commerce." TATOHI: Jurnal Ilmu Hukum, vol. 3, no. 4, 6 Jun. 2023, pp. 339–350, doi:10.47268/tatohi.v3i4.1794. Accessed 27 Apr. 2025.
BibTeX:
@article{TATOHI1794,
		author = {Monalesya Sapulette and Agustina Balik},
		title = {Dampak Covid-19 Bagi Para Pihak Dalam Perjanjian E-Commerce},
		journal = {TATOHI: Jurnal Ilmu Hukum},
		volume = {3},
		number = {4},
		year = {2023},
		keywords = {E-commerce; Consumer Legal Protection; Agreement},
		abstract = {Introduction: One of the most important consumer rights is the right to comfort and safety in consuming goods and/or services. The emergence of the Covid-19 pandemic has become a challenge for consumers, both in consuming goods for their daily needs and services through e-commerce sales and purchase agreements. Therefore, the right of consumers to comfort and safety in consuming goods and/or services is based on Article 4 of Law No. 8 of 1999 concerning consumer protection during the Covid-19 pandemic.Purposes of the Research: This study aims to find out how consumer legal protection is during the Covid-19 pandemic and how the impact of Covid-19 on the parties in e-commerce agreements.Methods of the Research: In writing this thesis the author uses normative research methods, uses a factual approach and statutory approach. Normative legal research is also known as doctrinal legal research, and is then analyzed qualitatively descriptively in order to produce a conclusion.Results of the Research: Based on the research results obtained, that consumer protection is all efforts made to protect the interests and ensure legal certainty for consumers. In this effort, the rights and obligations of consumers and business actors cannot be separated. The Covid-19 pandemic has had a major impact on consumers' rights to comfort and safety in consuming goods and/or services in e-commerce agreements. Therefore, legal protection for consumers is needed both preventively and repressively so that every consumer's rights can be protected and their rights are maintained.},
				issn = {2775-619X},		pages = {339--350}			doi = {10.47268/tatohi.v3i4.1794},
				url = {https://fhukum.unpatti.ac.id/jurnal/tatohi/article/view/1794}
		}
		
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Paryadi, Deky.(2018). "Pengawasan E Commerce Dalam Undang-Undang Perdagangan Dan Undang-Undang Perlindungan Konsumen." Jurnal Hukum & Pembangunan 48.3 : 651-669.

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Skripsi, Tesis atau Disertasi, Online/World Wide Web

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Dublin Core PKP Metadata Items Metadata for this Document
 
1. Title Title of document Dampak Covid-19 Bagi Para Pihak Dalam Perjanjian E-Commerce
 
2. Creator Author's name, affiliation, country Monalesya Dince Sapulette; Fakultas Hukum Universitas Pattimura, Ambon; Indonesia
 
2. Creator Author's name, affiliation, country Agustina Balik; Fakultas Hukum Universitas Pattimura, Ambon; Indonesia
 
3. Subject Discipline(s)
 
3. Subject Keyword(s) E-commerce; Consumer Legal Protection; Agreement
 
4. Description Abstract Introduction: One of the most important consumer rights is the right to comfort and safety in consuming goods and/or services. The emergence of the Covid-19 pandemic has become a challenge for consumers, both in consuming goods for their daily needs and services through e-commerce sales and purchase agreements. Therefore, the right of consumers to comfort and safety in consuming goods and/or services is based on Article 4 of Law No. 8 of 1999 concerning consumer protection during the Covid-19 pandemic.Purposes of the Research: This study aims to find out how consumer legal protection is during the Covid-19 pandemic and how the impact of Covid-19 on the parties in e-commerce agreements.Methods of the Research: In writing this thesis the author uses normative research methods, uses a factual approach and statutory approach. Normative legal research is also known as doctrinal legal research, and is then analyzed qualitatively descriptively in order to produce a conclusion.Results of the Research: Based on the research results obtained, that consumer protection is all efforts made to protect the interests and ensure legal certainty for consumers. In this effort, the rights and obligations of consumers and business actors cannot be separated. The Covid-19 pandemic has had a major impact on consumers' rights to comfort and safety in consuming goods and/or services in e-commerce agreements. Therefore, legal protection for consumers is needed both preventively and repressively so that every consumer's rights can be protected and their rights are maintained.
 
5. Publisher Organizing agency, location Faculty of Law Pattimura University
 
6. Contributor Sponsor(s)
 
7. Date (YYYY-MM-DD) 2023-10-08
 
8. Type Status & genre Peer-reviewed Article
 
8. Type Type
 
9. Format File format PDF
 
10. Identifier Uniform Resource Identifier https://fhukum.unpatti.ac.id/jurnal/tatohi/article/view/1794
 
10. Identifier Digital Object Identifier 10.47268/tatohi.v3i4.1794
 
11. Source Title; vol., no. (year) TATOHI: Jurnal Ilmu Hukum; Vol 3, No 4 (2023): Volume 3 Nomor 4, Juni 2023
 
12. Language English=en en
 
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14. Coverage Geo-spatial location, chronological period, research sample (gender, age, etc.)
 
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