Perlindungan Hukum Data Pribadi Konsumen Terhadap Pelaku Usaha Jasa Keuangan

Gian Chelvanno Hiariej; Teng Berlianty; Marselo Valentino Geovani Pariela

doi:10.47268/tatohi.v3i5.1806

Perlindungan Hukum Data Pribadi Konsumen Terhadap Pelaku Usaha Jasa Keuangan

Gian Chelvanno Hiariej⁽¹⁾, Teng Berlianty⁽²⁾, Marselo Valentino Geovani Pariela⁽³⁾

(1) Fakultas Hukum Universitas Pattimura, Ambon, Indonesia
(2) Fakultas Hukum Universitas Pattimura, Ambon, Indonesia
(3) Fakultas Hukum Universitas Pattimura, Ambon, Indonesia
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Corresponding Author

Abstract

Introduction: Financial services businesses use personal data in the form of consumer telephone numbers as information and communication to enable the distribution of data and information on financial products, in this case such as credit offers and/or service offers, quickly and directly with consumers or potential consumers.

Purposes of the Research: (1.) To know and understand the legal protection of consumers regarding the personal data used. (2.) How is the application of the principle of rights in Consumer Personal Data Law to Financial Financing Service Business Actor.

Methods of the Research: The author uses normative juridical law research which obtains data from literature studies in the form of laws, documents, books, magazines and other literature related to writing.

Results of the Research: The application of the principle of the right to confidentiality, the right to security and the right to comfort in relation to the consumer's personal data, there are still errors or violations in implementing these principles by business actors or employees of the service business actors. The application in making offers by business actors is wrong, causing consumer discomfort. Which is the real purpose of the consumer protection law and the rules regarding consumer protection in the financial services sector issued by the OJK aimed at protecting consumer rights, one of which is the right to comfort. In SEOJK 12/2014, it is clear that financial services business actors are prohibited from contacting consumers to promote or offer a product through personal communication without any request and approval from consumers.

Keywords

Consumer Personal Data; Businessmen; Financial Services

DOI

10.47268/tatohi.v3i5.1806

Published

2023-10-10

How To Cite

APA: Hiariej, G.C., Berlianty, T., & Pariela, M.V. (2023). Perlindungan Hukum Data Pribadi Konsumen Terhadap Pelaku Usaha Jasa Keuangan. TATOHI: Jurnal Ilmu Hukum, 3(5), 464–471. DOI: https://doi.org/10.47268/tatohi.v3i5.1806.

IEEE: G.C. Hiariej, T. Berlianty, and M.V. Pariela, "Perlindungan Hukum Data Pribadi Konsumen Terhadap Pelaku Usaha Jasa Keuangan", TATOHI J. Ilmu Huk., vol. 3, no. 5, pp. 464–471, Oct. 2023. Accessed on: Apr. 2, 2025. [Online]. Available DOI: https://doi.org/10.47268/tatohi.v3i5.1806

Harvard: Hiariej, G.C., Berlianty, T., and Pariela, M.V., (2023). "Perlindungan Hukum Data Pribadi Konsumen Terhadap Pelaku Usaha Jasa Keuangan". TATOHI: Jurnal Ilmu Hukum, Volume 3(5), pp. 464–471. [Online]. Available DOI: https://doi.org/10.47268/tatohi.v3i5.1806 (Accessed on: 2 April 2025)

Chicago: Hiariej, Gian Chelvanno, Teng Berlianty, and Marselo Valentino Geovani Pariela. "Perlindungan Hukum Data Pribadi Konsumen Terhadap Pelaku Usaha Jasa Keuangan." TATOHI: Jurnal Ilmu Hukum 3, no. 5 (October 10, 2023): 464–471. Accessed April 2, 2025. doi:10.47268/tatohi.v3i5.1806

Vancouver: Hiariej GC, Berlianty T, Pariela MV. Perlindungan Hukum Data Pribadi Konsumen Terhadap Pelaku Usaha Jasa Keuangan. TATOHI J. Ilmu Huk. [Internet]. 2023 Oct 10 [cited 2025 Apr 2];3(5):464–471. Available from: https://doi.org/10.47268/tatohi.v3i5.1806

MLA 8th: Hiariej, Gian Chelvanno, Teng Berlianty, and Marselo Valentino Geovani Pariela. "Perlindungan Hukum Data Pribadi Konsumen Terhadap Pelaku Usaha Jasa Keuangan." TATOHI: Jurnal Ilmu Hukum, vol. 3, no. 5, 10 Oct. 2023, pp. 464–471, doi:10.47268/tatohi.v3i5.1806. Accessed 2 Apr. 2025.

BibTeX:

@article{TATOHI1806,
		author = {Gian Hiariej and Teng Berlianty and Marselo Pariela},
		title = {Perlindungan Hukum Data Pribadi Konsumen Terhadap Pelaku Usaha Jasa Keuangan},
		journal = {TATOHI: Jurnal Ilmu Hukum},
		volume = {3},
		number = {5},
		year = {2023},
		keywords = {Consumer Personal Data; Businessmen; Financial Services},
		abstract = {Introduction:  Financial services businesses use personal data in the form of consumer telephone numbers as information and communication to enable the distribution of data and information on financial products, in this case such as credit offers and/or service offers, quickly and directly with consumers or potential consumers.Purposes of the Research:  (1.) To know and understand the legal protection of consumers regarding the personal data used. (2.) How is the application of the principle of rights in Consumer Personal Data Law to Financial Financing Service Business Actor.Methods of the Research: The author uses normative juridical law research which obtains data from literature studies in the form of laws, documents, books, magazines and other literature related to writing. Results of the Research: The application of the principle of the right to confidentiality, the right to security and the right to comfort in relation to the consumer's personal data, there are still errors or violations in implementing these principles by business actors or employees of the service business actors. The application in making offers by business actors is wrong, causing consumer discomfort. Which is the real purpose of the consumer protection law and the rules regarding consumer protection in the financial services sector issued by the OJK aimed at protecting consumer rights, one of which is the right to comfort. In SEOJK 12/2014, it is clear that financial services business actors are prohibited from contacting consumers to promote or offer a product through personal communication without any request and approval from consumers.},
				issn = {2775-619X},		pages = {464--471}			doi = {10.47268/tatohi.v3i5.1806},
				url = {https://fhukum.unpatti.ac.id/jurnal/tatohi/article/view/1806}
		}

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