Tanggung Jawab Pelaku UMKM Sebagai Merchant Dalam E-commerce

Since Tuhumena; Theresia Nolda Agnes Narwadan; Sabri Fataruba

doi:10.47268/tatohi.v4i9.2493

Tanggung Jawab Pelaku UMKM Sebagai Merchant Dalam E-commerce

Since Tuhumena⁽¹⁾, Theresia Nolda Agnes Narwadan⁽²⁾, Sabri Fataruba⁽³⁾

(1) Fakultas Hukum Universitas Pattimura, Ambon, Indonesia
(2) Fakultas Hukum Universitas Pattimura, Ambon, Indonesia
(3) Fakultas Hukum Universitas Pattimura, Ambon, Indonesia
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Corresponding Author

Abstract

Introduction: The dynamics of globalization and technological advances have changed the business world significantly, especially with rapid developments in the field of electronic commerce (e-commerce). Significant growth in this field is expected to make a positive contribution to the development of Micro, Small and Medium Enterprises (MSMEs) by expanding market access.

Purposes of the Research: To find out and analyze the responsibilities of MSME actors as merchants in e-commerce.

Methods of the Research: The legal research method used in studying this problem is normative juridical, which is based on primary, secondary and tertiary legal materials, and uses a statutory approach and a conceptual approach.

Results of the Research: The results of this research show that quite a few business actors do not fulfill their obligations, namely being responsible for fulfilling consumer rights. The form of consumer rights that is violated by business actors in a food product for consumption by consumers is stated in Article 4 point (3) regarding the provision of correct and clear information about a product, goods and/or services. Therefore, business actors are obliged to follow food production standards and maintain product quality in order to meet consumer needs and satisfaction. To protect consumers from business actors whose rights are not fulfilled, the Consumer Protection Law provides protection to consumers in two forms, namely preventatively and repressively. By using strict liability, the application of absolute responsibility solves problems faced by consumers without the need to prove fault, so that consumer rights based on this responsibility can provide legal protection

Keywords

E-commerce; MSMEs; Consumer

DOI

10.47268/tatohi.v4i9.2493

Published

2024-11-15

How To Cite

APA: Tuhumena, S., Narwadan, T.N., & Fataruba, S. (2024). Tanggung Jawab Pelaku UMKM Sebagai Merchant Dalam E-commerce. TATOHI: Jurnal Ilmu Hukum, 4(9), 735 – 744. DOI: https://doi.org/10.47268/tatohi.v4i9.2493.

IEEE: S. Tuhumena, T.N. Narwadan, and S. Fataruba, "Tanggung Jawab Pelaku UMKM Sebagai Merchant Dalam E-commerce", TATOHI J. Ilmu Huk., vol. 4, no. 9, pp. 735 – 744, Nov. 2024. Accessed on: May. 3, 2025. [Online]. Available DOI: https://doi.org/10.47268/tatohi.v4i9.2493

Harvard: Tuhumena, S., Narwadan, T.N., and Fataruba, S., (2024). "Tanggung Jawab Pelaku UMKM Sebagai Merchant Dalam E-commerce". TATOHI: Jurnal Ilmu Hukum, Volume 4(9), pp. 735 – 744. [Online]. Available DOI: https://doi.org/10.47268/tatohi.v4i9.2493 (Accessed on: 3 May 2025)

Chicago: Tuhumena, Since, Theresia Nolda Agnes Narwadan, and Sabri Fataruba. "Tanggung Jawab Pelaku UMKM Sebagai Merchant Dalam E-commerce." TATOHI: Jurnal Ilmu Hukum 4, no. 9 (November 15, 2024): 735 – 744. Accessed May 3, 2025. doi:10.47268/tatohi.v4i9.2493

Vancouver: Tuhumena S, Narwadan TN, Fataruba S. Tanggung Jawab Pelaku UMKM Sebagai Merchant Dalam E-commerce. TATOHI J. Ilmu Huk. [Internet]. 2024 Nov 15 [cited 2025 May 3];4(9):735 – 744. Available from: https://doi.org/10.47268/tatohi.v4i9.2493

MLA 8th: Tuhumena, Since, Theresia Nolda Agnes Narwadan, and Sabri Fataruba. "Tanggung Jawab Pelaku UMKM Sebagai Merchant Dalam E-commerce." TATOHI: Jurnal Ilmu Hukum, vol. 4, no. 9, 15 Nov. 2024, pp. 735 – 744, doi:10.47268/tatohi.v4i9.2493. Accessed 3 May. 2025.

BibTeX:

@article{TATOHI2493,
		author = {Since Tuhumena and Theresia Narwadan and Sabri Fataruba},
		title = {Tanggung Jawab Pelaku UMKM Sebagai Merchant Dalam E-commerce},
		journal = {TATOHI: Jurnal Ilmu Hukum},
		volume = {4},
		number = {9},
		year = {2024},
		keywords = {E-commerce; MSMEs; Consumer},
		abstract = {Introduction: The dynamics of globalization and technological advances have changed the business world significantly, especially with rapid developments in the field of electronic commerce (e-commerce). Significant growth in this field is expected to make a positive contribution to the development of Micro, Small and Medium Enterprises (MSMEs) by expanding market access.Purposes of the Research: To find out and analyze the responsibilities of MSME actors as merchants in e-commerce.Methods of the Research: The legal research method used in studying this problem is normative juridical, which is based on primary, secondary and tertiary legal materials, and uses a statutory approach and a conceptual approach.Results of the Research: The results of this research show that quite a few business actors do not fulfill their obligations, namely being responsible for fulfilling consumer rights. The form of consumer rights that is violated by business actors in a food product for consumption by consumers is stated in Article 4 point (3) regarding the provision of correct and clear information about a product, goods and/or services. Therefore, business actors are obliged to follow food production standards and maintain product quality in order to meet consumer needs and satisfaction. To protect consumers from business actors whose rights are not fulfilled, the Consumer Protection Law provides protection to consumers in two forms, namely preventatively and repressively. By using strict liability, the application of absolute responsibility solves problems faced by consumers without the need to prove fault, so that consumer rights based on this responsibility can provide legal protection},
				issn = {2775-619X},		pages = {735--744}			doi = {10.47268/tatohi.v4i9.2493},
				url = {https://fhukum.unpatti.ac.id/jurnal/tatohi/article/view/2493}
		}

RefWorks:

Citation format: Download Citation:

Jurnal

Ariawan, G. A., & Griadhi, N. M. A. Y. “Tanggung Gugat Product Liability Dalam Hukum Perlindungan Konsumen di Indonesia”, Kertha Semaya: Journal Ilmu Hukum, (2021): 5

Nainggolan, Ibrahim. “Perlindungan Hukum Terhadap Konsumen Yang Keracunan Obat Dan Makanan", Seminar Nasional Hukum, Sosial dan Ekonomi, no. 1 (2023): 164.

Pesulima, Theresia Louize dan Ronald Fadly Sopamena, Keamanan Produk Pangan Yang Dijual Melalui Media Sosial Dalam Prespektif Perlindungan Konsumen, Bacarita Law Jurnal, No. 2 (2023): 120

Ristanti, A.A Sagung Istri dan I Gede Putra Ariana, “Aspek Perlindungan Hukum Terhadap Konsumen Di Indonesia Terkait Cacat Tersembunyi Pada Produk Minuman Botol, Jurnal Kertha Semaya”, no. 1 (2016): 3

Romla, Siti dan Alifah Ratnawati, “Keputusan Pembelian Melalui E-commerce Melalui Kemudahan Penggunaan, Kualitas Informasi, Dan Kualitas Interaksi Layanan Web”, Jurnal Ekonomi Dan Bisnis, no. 1 (2018): 62.

Buku

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Harahap, Yahya. Beberapa Tinjauan Tentang Permasalahan Hukum. Bandung: Citra Aditya Bakti, 1997.

Kristiyanti, Celina Tri Siwi. Hukum Perlindungan Konsumen. Jakarta: Sinar Grafika, 2022.

Marpi, Yapiter. Perlindungan Hukum Terhadap Konsumen atas Keabsahan Kontrak Elektronik dalam Transaksi E-commerce. Tasikmalaya: PT. Zona Media Mandiri, 2020.

Miru, Ahmadi dan Sutarman Yodo. Hukum Perlindungan Konsumen. Jakarta: Rajawali Pers, 2010.

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Dublin Core		PKP Metadata Items	Metadata for this Document

1.	Title	Title of document	Tanggung Jawab Pelaku UMKM Sebagai Merchant Dalam E-commerce

2.	Creator	Author's name, affiliation, country	Since Tuhumena; Fakultas Hukum Universitas Pattimura, Ambon; Indonesia

2.	Creator	Author's name, affiliation, country	Theresia Nolda Agnes Narwadan; Fakultas Hukum Universitas Pattimura, Ambon; Indonesia

2.	Creator	Author's name, affiliation, country	Sabri Fataruba; Fakultas Hukum Universitas Pattimura, Ambon; Indonesia

3.	Subject	Discipline(s)

3.	Subject	Keyword(s)	E-commerce; MSMEs; Consumer

4.	Description	Abstract	Introduction: The dynamics of globalization and technological advances have changed the business world significantly, especially with rapid developments in the field of electronic commerce (e-commerce). Significant growth in this field is expected to make a positive contribution to the development of Micro, Small and Medium Enterprises (MSMEs) by expanding market access.Purposes of the Research: To find out and analyze the responsibilities of MSME actors as merchants in e-commerce.Methods of the Research: The legal research method used in studying this problem is normative juridical, which is based on primary, secondary and tertiary legal materials, and uses a statutory approach and a conceptual approach.Results of the Research: The results of this research show that quite a few business actors do not fulfill their obligations, namely being responsible for fulfilling consumer rights. The form of consumer rights that is violated by business actors in a food product for consumption by consumers is stated in Article 4 point (3) regarding the provision of correct and clear information about a product, goods and/or services. Therefore, business actors are obliged to follow food production standards and maintain product quality in order to meet consumer needs and satisfaction. To protect consumers from business actors whose rights are not fulfilled, the Consumer Protection Law provides protection to consumers in two forms, namely preventatively and repressively. By using strict liability, the application of absolute responsibility solves problems faced by consumers without the need to prove fault, so that consumer rights based on this responsibility can provide legal protection

5.	Publisher	Organizing agency, location	Faculty of Law Pattimura University

6.	Contributor	Sponsor(s)	Universitas Pattimura

7.	Date	(YYYY-MM-DD)	2024-11-15

8.	Type	Status & genre	Peer-reviewed Article

8.	Type	Type

9.	Format	File format	PDF

10.	Identifier	Uniform Resource Identifier	https://fhukum.unpatti.ac.id/jurnal/tatohi/article/view/2493

10.	Identifier	Digital Object Identifier	10.47268/tatohi.v4i9.2493

11.	Source	Title; vol., no. (year)	TATOHI: Jurnal Ilmu Hukum; Vol 4, No 9 (2024): Volume 4 Nomor 9, November 2024

12.	Language	English=en	en

13.	Relation	Supp. Files

14.	Coverage	Geo-spatial location, chronological period, research sample (gender, age, etc.)

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