Itikad Baik Konsumen Dalam Pemanfaatan Air Bersih

Dominggus Pier Usmany(1email), Sarah Selfina Kuahaty(2), Theresia Louize Pesulima(3)


(1) Fakultas Hukum Universitas Pattimura, Ambon, Indonesia
(2) Fakultas Hukum Universitas Pattimura, Ambon, Indonesia
(3) Fakultas Hukum Universitas Pattimura, Ambon, Indonesia
email Corresponding Author
CrossMark

Abstract


Introduction: Some of the findings of cases carried out by the Regional Drinking Water Company of Ambon City, in fact, consumers as customers do not use clean water in accordance with the Consumer Protection Law which regulates consumer obligations, especially consumers' good ethics towards companies.

Purposes of the Research: To find out the form of consumer good faith in the use of clean water and legal remedies that can be taken by business actors against consumers who do not have good intentions in the use of clean water.

Methods of the Research: The method used is normative legal research. The research approach is a statutory approach and a conceptual approach. Sources of legal materials used are primary legal materials, secondary legal materials, and tertiary legal materials. The technique of collecting legal materials is through literature study and then analyzed through a perspective using qualitative methods.

Results of the Research: The results of the study indicate that consumers/customers are obliged to carry out their obligations to the Regional Drinking Water Company of Ambon City. Legal Efforts to resolve disputes, broadly speaking, there are two models of civil dispute resolution, namely litigation and non-litigation. These two types of dispute resolution models are anticipated when a dispute cannot be resolved with only one settlement model. Consumers who have obtained their rights from the Regional Drinking Water Company of Ambon City/business actors but they do not have the good faith to carry out their obligations may be subject to sanctions.

Keywords


Goodwill of Consumers; Utilization; Clean Water


DOI


10.47268/tatohi.v1i8.800

Published


2022-03-19

How To Cite


APA: Usmany, D.P., Kuahaty, S.S., & Pesulima, T.L. (2022). Itikad Baik Konsumen Dalam Pemanfaatan Air Bersih. TATOHI: Jurnal Ilmu Hukum, 1(8), 784 – 792. DOI: https://doi.org/10.47268/tatohi.v1i8.800.
IEEE: D.P. Usmany, S.S. Kuahaty, and T.L. Pesulima, "Itikad Baik Konsumen Dalam Pemanfaatan Air Bersih", TATOHI J. Ilmu Huk., vol. 1, no. 8, pp. 784 – 792, Mar. 2022. Accessed on: Apr. 24, 2024. [Online]. Available DOI: https://doi.org/10.47268/tatohi.v1i8.800
Harvard: Usmany, D.P., Kuahaty, S.S., and Pesulima, T.L., (2022). "Itikad Baik Konsumen Dalam Pemanfaatan Air Bersih". TATOHI: Jurnal Ilmu Hukum, Volume 1(8), pp. 784 – 792. [Online]. Available DOI: https://doi.org/10.47268/tatohi.v1i8.800 (Accessed on: 24 April 2024)
Chicago: Usmany, Dominggus Pier, Sarah Selfina Kuahaty, and Theresia Louize Pesulima. "Itikad Baik Konsumen Dalam Pemanfaatan Air Bersih." TATOHI: Jurnal Ilmu Hukum 1, no. 8 (October 31, 2021): 784 – 792. Accessed April 24, 2024. doi:10.47268/tatohi.v1i8.800
Vancouver: Usmany DP, Kuahaty SS, Pesulima TL. Itikad Baik Konsumen Dalam Pemanfaatan Air Bersih. TATOHI J. Ilmu Huk. [Internet]. 2022 Mar 19 [cited 2024 Apr 24];1(8):784 – 792. Available from: https://doi.org/10.47268/tatohi.v1i8.800
MLA 8th: Usmany, Dominggus Pier, Sarah Selfina Kuahaty, and Theresia Louize Pesulima. "Itikad Baik Konsumen Dalam Pemanfaatan Air Bersih." TATOHI: Jurnal Ilmu Hukum, vol. 1, no. 8, 31 Oct. 2021, pp. 784 – 792, doi:10.47268/tatohi.v1i8.800. Accessed 24 Apr. 2024.
BibTeX:
@article{TATOHI800,
		author = {Dominggus Usmany and Sarah Kuahaty and Theresia Pesulima},
		title = {Itikad Baik Konsumen Dalam Pemanfaatan Air Bersih},
		journal = {TATOHI: Jurnal Ilmu Hukum},
		volume = {1},
		number = {8},
		year = {2022},
		keywords = {Goodwill of Consumers; Utilization; Clean Water},
		abstract = {Introduction: Some of the findings of cases carried out by the Regional Drinking Water Company of Ambon City, in fact, consumers as customers do not use clean water in accordance with the Consumer Protection Law which regulates consumer obligations, especially consumers' good ethics towards companies.Purposes of the Research: To find out the form of consumer good faith in the use of clean water and legal remedies that can be taken by business actors against consumers who do not have good intentions in the use of clean water.Methods of the Research: The method used is normative legal research. The research approach is a statutory approach and a conceptual approach. Sources of legal materials used are primary legal materials, secondary legal materials, and tertiary legal materials. The technique of collecting legal materials is through literature study and then analyzed through a perspective using qualitative methods.Results of the Research: The results of the study indicate that consumers/customers are obliged to carry out their obligations to the Regional Drinking Water Company of Ambon City. Legal Efforts to resolve disputes, broadly speaking, there are two models of civil dispute resolution, namely litigation and non-litigation. These two types of dispute resolution models are anticipated when a dispute cannot be resolved with only one settlement model. Consumers who have obtained their rights from the Regional Drinking Water Company of Ambon City/business actors but they do not have the good faith to carry out their obligations may be subject to sanctions.},
				issn = {2775-619X},		pages = {784--792}			doi = {10.47268/tatohi.v1i8.800},
				url = {https://fhukum.unpatti.ac.id/jurnal/tatohi/article/view/800}
		}
		
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