The Use of Artificial Intelligence in Dispute Resolution Through Arbitration: The Potential and Challenges

Agus Agus(1), Sudirman Sudirman(2), Wahyudi Umar(3email), Ahmad Rustan(4)


(1) Faculty of Law Muhammadiyah Kendari University, Kendari, Indonesia
(2) Faculty of Law Muhammadiyah Kendari University, Kendari, Indonesia
(3) Faculty of Law Muhammadiyah Kendari University, Kendari, Indonesia
(4) Faculty of Law Muhammadiyah Kendari University, Kendari, Indonesia
email Corresponding Author
CrossMark

Abstract


Introduction: The use of artificial intelligence (AI) in dispute resolution through arbitration has become an increasingly relevant topic in the legal world. AI can speed up the process of data collection, data analysis, and provide predictions and recommendations in dispute resolution. However, the use of AI also raises some challenges and risks that need to be overcome.

Purposes of the Research: This paper intends to explore the potential of the use of Artificial Intelligence (AI) Technology in dispute resolution through arbitration, as well as the challenges and risks associated with its use.

Methods of the Research: The research method used is normative research by analyzing various literature and regulations related to the use of AI in dispute resolution through arbitration.

Results of the Research: The results showed that the use of AI in dispute resolution through arbitration can speed up the process and improve the accuracy of data analysis. However, its use also has challenges and risks such as the risk of error and the inability of AI to understand the legal nuances and human factors in the dispute resolution process. To minimize risks and ensure fairness and legal certainty in the dispute resolution process through arbitration, clear regulations and standards are needed in the use of AI. In addition, users and legal practitioners involved in the dispute resolution process through arbitration also need to improve understanding and knowledge of AI technologies.

Keywords


Artificial Intelligence (AI); Dispute Resolution; Arbitration


DOI


10.47268/sasi.v29i3.1393

Published


2023-09-22

How To Cite


APA: Agus, A., Sudirman, S., Umar, W., & Rustan, A. (2023). The Use of Artificial Intelligence in Dispute Resolution Through Arbitration: The Potential and Challenges. SASI, 29(3), 570-578. DOI: https://doi.org/10.47268/sasi.v29i3.1393.
IEEE: A. Agus, S. Sudirman, W. Umar, and A. Rustan, "The Use of Artificial Intelligence in Dispute Resolution Through Arbitration: The Potential and Challenges", SASI, vol. 29, no. 3, pp. 570-578, Sep. 2023. Accessed on: Jul. 4, 2025. [Online]. Available DOI: https://doi.org/10.47268/sasi.v29i3.1393
Harvard: Agus, A., Sudirman, S., Umar, W., and Rustan, A., (2023). "The Use of Artificial Intelligence in Dispute Resolution Through Arbitration: The Potential and Challenges". SASI, Volume 29(3), pp. 570-578. [Online]. Available DOI: https://doi.org/10.47268/sasi.v29i3.1393 (Accessed on: 4 July 2025)
Chicago: Agus, Agus, Sudirman Sudirman, Wahyudi Umar, and Ahmad Rustan. "The Use of Artificial Intelligence in Dispute Resolution Through Arbitration: The Potential and Challenges." SASI 29, no. 3 (June 12, 2023): 570-578. Accessed July 4, 2025. doi:10.47268/sasi.v29i3.1393
Vancouver: Agus A, Sudirman S, Umar W, Rustan A. The Use of Artificial Intelligence in Dispute Resolution Through Arbitration: The Potential and Challenges. SASI [Internet]. 2023 Sep 22 [cited 2025 Jul 4];29(3):570-578. Available from: https://doi.org/10.47268/sasi.v29i3.1393
MLA 8th: Agus, Agus, Sudirman Sudirman, Wahyudi Umar, and Ahmad Rustan. "The Use of Artificial Intelligence in Dispute Resolution Through Arbitration: The Potential and Challenges." SASI, vol. 29, no. 3, 12 Jun. 2023, pp. 570-578, doi:10.47268/sasi.v29i3.1393. Accessed 4 Jul. 2025.
BibTeX:
@article{SASI1393,
		author = {Agus Agus and Sudirman Sudirman and Wahyudi Umar and Ahmad Rustan},
		title = {The Use of Artificial Intelligence in Dispute Resolution Through Arbitration: The Potential and Challenges},
		journal = {SASI},
		volume = {29},
		number = {3},
		year = {2023},
		keywords = {Artificial Intelligence (AI); Dispute Resolution; Arbitration},
		abstract = {Introduction: The use of artificial intelligence (AI) in dispute resolution through arbitration has become an increasingly relevant topic in the legal world. AI can speed up the process of data collection, data analysis, and provide predictions and recommendations in dispute resolution. However, the use of AI also raises some challenges and risks that need to be overcome.Purposes of the Research: This paper intends to explore the potential of the use of Artificial Intelligence (AI) Technology in dispute resolution through arbitration, as well as the challenges and risks associated with its use. Methods of the Research: The research method used is normative research by analyzing various literature and regulations related to the use of AI in dispute resolution through arbitration. Results of the Research: The results showed that the use of AI in dispute resolution through arbitration can speed up the process and improve the accuracy of data analysis. However, its use also has challenges and risks such as the risk of error and the inability of AI to understand the legal nuances and human factors in the dispute resolution process. To minimize risks and ensure fairness and legal certainty in the dispute resolution process through arbitration, clear regulations and standards are needed in the use of AI. In addition, users and legal practitioners involved in the dispute resolution process through arbitration also need to improve understanding and knowledge of AI technologies.},
				issn = {2614-2961},		pages = {570--578}			doi = {10.47268/sasi.v29i3.1393},
				url = {https://fhukum.unpatti.ac.id/jurnal/sasi/article/view/1393}
		}
		
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Dublin Core PKP Metadata Items Metadata for this Document
 
1. Title Title of document The Use of Artificial Intelligence in Dispute Resolution Through Arbitration: The Potential and Challenges
 
2. Creator Author's name, affiliation, country Agus Agus; Faculty of Law Muhammadiyah Kendari University, Kendari; Indonesia
 
2. Creator Author's name, affiliation, country Sudirman Sudirman; Faculty of Law Muhammadiyah Kendari University, Kendari; Indonesia
 
2. Creator Author's name, affiliation, country Wahyudi Umar; Faculty of Law Muhammadiyah Kendari University, Kendari; Indonesia
 
2. Creator Author's name, affiliation, country Ahmad Rustan; Faculty of Law Muhammadiyah Kendari University, Kendari; Indonesia
 
3. Subject Discipline(s)
 
3. Subject Keyword(s) Artificial Intelligence (AI); Dispute Resolution; Arbitration
 
4. Description Abstract Introduction: The use of artificial intelligence (AI) in dispute resolution through arbitration has become an increasingly relevant topic in the legal world. AI can speed up the process of data collection, data analysis, and provide predictions and recommendations in dispute resolution. However, the use of AI also raises some challenges and risks that need to be overcome.Purposes of the Research: This paper intends to explore the potential of the use of Artificial Intelligence (AI) Technology in dispute resolution through arbitration, as well as the challenges and risks associated with its use. Methods of the Research: The research method used is normative research by analyzing various literature and regulations related to the use of AI in dispute resolution through arbitration. Results of the Research: The results showed that the use of AI in dispute resolution through arbitration can speed up the process and improve the accuracy of data analysis. However, its use also has challenges and risks such as the risk of error and the inability of AI to understand the legal nuances and human factors in the dispute resolution process. To minimize risks and ensure fairness and legal certainty in the dispute resolution process through arbitration, clear regulations and standards are needed in the use of AI. In addition, users and legal practitioners involved in the dispute resolution process through arbitration also need to improve understanding and knowledge of AI technologies.
 
5. Publisher Organizing agency, location Faculty of Law, Universitas Pattimura
 
6. Contributor Sponsor(s)
 
7. Date (YYYY-MM-DD) 2023-09-22
 
8. Type Status & genre Peer-reviewed Article
 
8. Type Type
 
9. Format File format PDF
 
10. Identifier Uniform Resource Identifier https://fhukum.unpatti.ac.id/jurnal/sasi/article/view/1393
 
10. Identifier Digital Object Identifier 10.47268/sasi.v29i3.1393
 
11. Source Title; vol., no. (year) SASI; Volume 29 Issue 3, September 2023
 
12. Language English=en en
 
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Copyright (c) 2023 Agus Agus, Sudirman Sudirman, Wahyudi Umar, Ahmad Rustan

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Cited-By:

 

1. Effectiveness of Alternative Dispute Resolution in Trademark Protection in Indonesia: Challenges and Solutions
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Justice Voice  vol: 4  issue: 1  first page: 1  year: 2025  
Type: Journal [View Source]