Comparison of Consumer Protection Laws Between Indonesia, the Philippines, and South Korea in Achieving Justice

Retno Sari Dewi; Dwiatmanto Dwiatmanto; Surjanti Surjanti

doi:10.47268/sasi.v30i2.2048

Comparison of Consumer Protection Laws Between Indonesia, the Philippines, and South Korea in Achieving Justice

Retno Sari Dewi⁽¹⁾, Dwiatmanto Dwiatmanto⁽²⁾, Surjanti Surjanti⁽³⁾

(1) Faculty of Law, Universitas Tulungagung, Tulungagung, Indonesia
(2) STKIP PGRI Trenggalek, Trenggalek, Indonesia
(3) Faculty of Law, Universitas Tulungagung, Tulungagung, Indonesia
email

Corresponding Author

Abstract

Introduction: Consumer protection is an important aspect as a global phenomenon and is practically implemented by various countries in the world.

Purpose of the Research: This research aims to describe the development of consumer protection regulations in Indonesia and to compare consumer protection between Indonesia, the Philippines and South Korea in realizing justice.

Method of Research: Normative legal research by prioritizing comparative, conceptual and statutory approaches.

Results of Research: The development of consumer protection regulations in Indonesia after the passing of the consumer protection law has actually facilitated the existence of consumer rights which are applied proportionally to consumer obligations. Even so, the practice of developments over time and technology also actually requires changes to consumer protection laws. In efforts to realize justice for consumers by referring to the consumer protection arrangements carried out by the Philippines and South Korea, Indonesia needs to optimize effective and substantive consumer complaint procedures as in the Philippines, including also referring to consumer protection practices carried out by South Korea by providing integrated legal assistance. for consumers in the consumer dispute process, both legal assistance in the form of consultations and legal assistance services in the form of lawyers for consumers.

Keywords

Consumer Rights; Comparative Law; Consumer Protection.

DOI

10.47268/sasi.v30i2.2048

Published

2024-06-28

How To Cite

APA: Dewi, R.S., Dwiatmanto, D., & Surjanti, S. (2024). Comparison of Consumer Protection Laws Between Indonesia, the Philippines, and South Korea in Achieving Justice. SASI, 30(2), 169 - 182. DOI: https://doi.org/10.47268/sasi.v30i2.2048.

IEEE: R.S. Dewi, D. Dwiatmanto, and S. Surjanti, "Comparison of Consumer Protection Laws Between Indonesia, the Philippines, and South Korea in Achieving Justice", SASI, vol. 30, no. 2, pp. 169 - 182, Jun. 2024. Accessed on: Dec. 22, 2024. [Online]. Available DOI: https://doi.org/10.47268/sasi.v30i2.2048

Harvard: Dewi, R.S., Dwiatmanto, D., and Surjanti, S., (2024). "Comparison of Consumer Protection Laws Between Indonesia, the Philippines, and South Korea in Achieving Justice". SASI, Volume 30(2), pp. 169 - 182. [Online]. Available DOI: https://doi.org/10.47268/sasi.v30i2.2048 (Accessed on: 22 December 2024)

Chicago: Dewi, Retno Sari, Dwiatmanto Dwiatmanto, and Surjanti Surjanti. "Comparison of Consumer Protection Laws Between Indonesia, the Philippines, and South Korea in Achieving Justice." SASI 30, no. 2 (June 28, 2024): 169 - 182. Accessed December 22, 2024. doi:10.47268/sasi.v30i2.2048

Vancouver: Dewi RS, Dwiatmanto D, Surjanti S. Comparison of Consumer Protection Laws Between Indonesia, the Philippines, and South Korea in Achieving Justice. SASI [Internet]. 2024 Jun 28 [cited 2024 Dec 22];30(2):169 - 182. Available from: https://doi.org/10.47268/sasi.v30i2.2048

MLA 8th: Dewi, Retno Sari, Dwiatmanto Dwiatmanto, and Surjanti Surjanti. "Comparison of Consumer Protection Laws Between Indonesia, the Philippines, and South Korea in Achieving Justice." SASI, vol. 30, no. 2, 28 Jun. 2024, pp. 169 - 182, doi:10.47268/sasi.v30i2.2048. Accessed 22 Dec. 2024.

BibTeX:

@article{SASI2048,
		author = {Retno Dewi and Dwiatmanto Dwiatmanto and Surjanti Surjanti},
		title = {Comparison of Consumer Protection Laws Between Indonesia, the Philippines, and South Korea in Achieving Justice},
		journal = {SASI},
		volume = {30},
		number = {2},
		year = {2024},
		keywords = {Consumer Rights; Comparative Law; Consumer Protection.},
		abstract = {Introduction: Consumer protection is an important aspect as a global phenomenon and is practically implemented by various countries in the world.Purpose of the Research: This research aims to describe the development of consumer protection regulations in Indonesia and to compare consumer protection between Indonesia, the Philippines and South Korea in realizing justice.Method of Research: Normative legal research by prioritizing comparative, conceptual and statutory approaches.Results of Research: The development of consumer protection regulations in Indonesia after the passing of the consumer protection law has actually facilitated the existence of consumer rights which are applied proportionally to consumer obligations. Even so, the practice of developments over time and technology also actually requires changes to consumer protection laws. In efforts to realize justice for consumers by referring to the consumer protection arrangements carried out by the Philippines and South Korea, Indonesia needs to optimize effective and substantive consumer complaint procedures as in the Philippines, including also referring to consumer protection practices carried out by South Korea by providing integrated legal assistance. for consumers in the consumer dispute process, both legal assistance in the form of consultations and legal assistance services in the form of lawyers for consumers.},
				issn = {2614-2961},		pages = {169--182}			doi = {10.47268/sasi.v30i2.2048},
				url = {https://fhukum.unpatti.ac.id/jurnal/sasi/article/view/2048}
		}

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