Ombudsman Sebagai Lembaga Pengawas Pelayanan Publik Di Indonesia

Nabila Firstia Izzati(1email)


(1) Program Magister Ilmu Hukum Universitas Indonesia, Jakarta, Indonesia
email Corresponding Author
CrossMark

Abstract


The Ombudsman of the Republic of Indonesia as an institution that helps to administer public services has an important role in the administration of effective and efficient public services. However, it is recognized that it still exists in the implementation of public service supervision. First, it still represents the Ombudsman of the Republic of Indonesia which cannot be transferred by the invited party because many consider that the ombudsman must be invited is not mandatory. Second, it is constrained by the absence of regulations related to Ombudsman approval and sanctions that must be applied. Third, there is no execution of punishment by the Government for the cancellation of public services to the Regional Head launched by the Indonesian Ombudsman. Both the government and the publik society should support the implementation of the supervision of public administration by the Ombudsman in order to create public welfare.

The Ombudsman of the Republic of Indonesia as an institution that helps to administer public services has an important role in the administration of effective and efficient public services. However, it is recognized that it still exists in the implementation of public service supervision. First, it still represents the Ombudsman of the Republic of Indonesia which cannot be transferred by the invited party because many consider that the ombudsman must be invited is not mandatory. Second, it is constrained by the absence of regulations related to Ombudsman approval and sanctions that must be applied. Third, there is no execution of punishment by the Government for the cancellation of public services to the Regional Head launched by the Indonesian Ombudsman. Both the government and the publik society should support the implementation of the supervision of public administration by the Ombudsman in order to create public welfare.


Keywords


Ombudsman; Recommendation; Public Service


DOI


10.47268/sasi.v26i2.235

Published


2020-06-04

How To Cite


APA: Izzati, N.F. (2020). Ombudsman Sebagai Lembaga Pengawas Pelayanan Publik Di Indonesia. SASI, 26(2), 176-187. DOI: https://doi.org/10.47268/sasi.v26i2.235.
IEEE: N.F. Izzati, "Ombudsman Sebagai Lembaga Pengawas Pelayanan Publik Di Indonesia", SASI, vol. 26, no. 2, pp. 176-187, Jun. 2020. Accessed on: Apr. 25, 2024. [Online]. Available DOI: https://doi.org/10.47268/sasi.v26i2.235
Harvard: Izzati, N.F., (2020). "Ombudsman Sebagai Lembaga Pengawas Pelayanan Publik Di Indonesia". SASI, Volume 26(2), pp. 176-187. [Online]. Available DOI: https://doi.org/10.47268/sasi.v26i2.235 (Accessed on: 25 April 2024)
Chicago: Izzati, Nabila Firstia. "Ombudsman Sebagai Lembaga Pengawas Pelayanan Publik Di Indonesia." SASI 26, no. 2 (June 4, 2020): 176-187. Accessed April 25, 2024. doi:10.47268/sasi.v26i2.235
Vancouver: Izzati NF. Ombudsman Sebagai Lembaga Pengawas Pelayanan Publik Di Indonesia. SASI [Internet]. 2020 Jun 4 [cited 2024 Apr 25];26(2):176-187. Available from: https://doi.org/10.47268/sasi.v26i2.235
MLA 8th: Izzati, Nabila Firstia. "Ombudsman Sebagai Lembaga Pengawas Pelayanan Publik Di Indonesia." SASI, vol. 26, no. 2, 4 Jun. 2020, pp. 176-187, doi:10.47268/sasi.v26i2.235. Accessed 25 Apr. 2024.
BibTeX:
@article{SASI235,
		author = {Nabila Izzati},
		title = {Ombudsman Sebagai Lembaga Pengawas Pelayanan Publik Di Indonesia},
		journal = {SASI},
		volume = {26},
		number = {2},
		year = {2020},
		keywords = {Ombudsman; Recommendation; Public Service},
		abstract = {The Ombudsman of the Republic of Indonesia as an institution that helps to administer public services has an important role in the administration of effective and efficient public services. However, it is recognized that it still exists in the implementation of public service supervision. First, it still represents the Ombudsman of the Republic of Indonesia which cannot be transferred by the invited party because many consider that the ombudsman must be invited is not mandatory. Second, it is constrained by the absence of regulations related to Ombudsman approval and sanctions that must be applied. Third, there is no execution of punishment by the Government for the cancellation of public services to the Regional Head launched by the Indonesian Ombudsman. Both the government and the publik society should support the implementation of the supervision of public administration by the Ombudsman in order to create public welfare.The Ombudsman of the Republic of Indonesia as an institution that helps to administer public services has an important role in the administration of effective and efficient public services. However, it is recognized that it still exists in the implementation of public service supervision. First, it still represents the Ombudsman of the Republic of Indonesia which cannot be transferred by the invited party because many consider that the ombudsman must be invited is not mandatory. Second, it is constrained by the absence of regulations related to Ombudsman approval and sanctions that must be applied. Third, there is no execution of punishment by the Government for the cancellation of public services to the Regional Head launched by the Indonesian Ombudsman. Both the government and the publik society should support the implementation of the supervision of public administration by the Ombudsman in order to create public welfare.},
				issn = {2614-2961},		pages = {176--187}			doi = {10.47268/sasi.v26i2.235},
				url = {https://fhukum.unpatti.ac.id/jurnal/sasi/article/view/235}
		}
		
RefWorks:

   


Buku

[1] Asshiddiqie, J. (2010). Perkembangan dan Konslidasi Lembaga Negara Pasca Reformasi. Jakarta: Sinar Grafika.

[2] Absori. (2013). Politik Hukum Menuju Hukum Progresif. Surakarta: Muhammadiyah University Press.

[3] Diaw, M. C. (2007). The Ombudsman Story: A case study in public oversight, natural justice and state transformation.

[4] Masturi, Budhi. (2005). Mengenal Ombudsman Indonesia. Jakarta: Pradnya Paramitha.

[5] Nuryanto, A. D. Telaah Yuridis Kekuatan Hukum Rekomendasi Ombudsman, Surabaya: Ombudsman Republik Indonesia- Perwakilan Jawa Timur.

[6] Ratminto dan Winarsih, A. S. (2006). Manajemen Pelayanan, Yogyakarta: Pustaka Pelajar.

[7] Sujata, A. (2002). Ombudsman Indonesia: Masa Lalu, Sekarang, dan Masa Mendatang. Jakarta: Komisi Ombudsman Nasional.

Jurnal

[8] Batalli, M. (2015). "Role of Ombudsman Institution over the administration". Academic Journal of Business, Administration, Law and Social Sciences. 1 (2). https://doi.org/10.2139/ssrn.2699061

[9] Hadjari, E. (2014). “Ombudsman- Historical Views”. European Scientific Journal / SPECIAL/ edition. 1 (1).

Online/World Wide Web

[10] https://ombudsman.go.id/pengumuman/r/kepatuhan-penyelenggara-negara-terhadap-pengawasan-ombudsman-ri. (Diakses pada tanggal 2 Oktober 2019).

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Cited-By:

 

1. Environmental law and structural analysis of national ombudsman activities in ensuring rights in penitentiary sphere
Mikhail Olenev, V. Breskich, S. Uvarova
E3S Web of Conferences  vol: 244  first page: 12015  year: 2021  
Type: Journal [View Source]

 

2. Structural analysis of the national ombudsman activities in ensuring environmental human rights
Mikhail Olenev, V. Kankhva
E3S Web of Conferences  vol: 258  first page: 05023  year: 2021  
Type: Journal [View Source]