Ombudsman Sebagai Lembaga Pengawas Pelayanan Publik Di Indonesia

Nabila Firstia Izzati

doi:10.47268/sasi.v26i2.235

Ombudsman Sebagai Lembaga Pengawas Pelayanan Publik Di Indonesia

Nabila Firstia Izzati⁽¹⁾

(1) Program Magister Ilmu Hukum Universitas Indonesia, Jakarta, Indonesia
email

Corresponding Author

Abstract

The Ombudsman of the Republic of Indonesia as an institution that helps to administer public services has an important role in the administration of effective and efficient public services. However, it is recognized that it still exists in the implementation of public service supervision. First, it still represents the Ombudsman of the Republic of Indonesia which cannot be transferred by the invited party because many consider that the ombudsman must be invited is not mandatory. Second, it is constrained by the absence of regulations related to Ombudsman approval and sanctions that must be applied. Third, there is no execution of punishment by the Government for the cancellation of public services to the Regional Head launched by the Indonesian Ombudsman. Both the government and the publik society should support the implementation of the supervision of public administration by the Ombudsman in order to create public welfare.

Keywords

Ombudsman; Recommendation; Public Service

DOI

10.47268/sasi.v26i2.235

Published

2020-06-04

How To Cite

APA: Izzati, N.F. (2020). Ombudsman Sebagai Lembaga Pengawas Pelayanan Publik Di Indonesia. SASI, 26(2), 176-187. DOI: https://doi.org/10.47268/sasi.v26i2.235.

IEEE: N.F. Izzati, "Ombudsman Sebagai Lembaga Pengawas Pelayanan Publik Di Indonesia", SASI, vol. 26, no. 2, pp. 176-187, Jun. 2020. Accessed on: Apr. 24, 2025. [Online]. Available DOI: https://doi.org/10.47268/sasi.v26i2.235

Harvard: Izzati, N.F., (2020). "Ombudsman Sebagai Lembaga Pengawas Pelayanan Publik Di Indonesia". SASI, Volume 26(2), pp. 176-187. [Online]. Available DOI: https://doi.org/10.47268/sasi.v26i2.235 (Accessed on: 24 April 2025)

Chicago: Izzati, Nabila Firstia. "Ombudsman Sebagai Lembaga Pengawas Pelayanan Publik Di Indonesia." SASI 26, no. 2 (June 4, 2020): 176-187. Accessed April 24, 2025. doi:10.47268/sasi.v26i2.235

Vancouver: Izzati NF. Ombudsman Sebagai Lembaga Pengawas Pelayanan Publik Di Indonesia. SASI [Internet]. 2020 Jun 4 [cited 2025 Apr 24];26(2):176-187. Available from: https://doi.org/10.47268/sasi.v26i2.235

MLA 8th: Izzati, Nabila Firstia. "Ombudsman Sebagai Lembaga Pengawas Pelayanan Publik Di Indonesia." SASI, vol. 26, no. 2, 4 Jun. 2020, pp. 176-187, doi:10.47268/sasi.v26i2.235. Accessed 24 Apr. 2025.

BibTeX:

@article{SASI235,
		author = {Nabila Izzati},
		title = {Ombudsman Sebagai Lembaga Pengawas Pelayanan Publik Di Indonesia},
		journal = {SASI},
		volume = {26},
		number = {2},
		year = {2020},
		keywords = {Ombudsman; Recommendation; Public Service},
		abstract = {The Ombudsman of the Republic of Indonesia as an institution that helps to administer public services has an important role in the administration of effective and efficient public services. However, it is recognized that it still exists in the implementation of public service supervision. First, it still represents the Ombudsman of the Republic of Indonesia which cannot be transferred by the invited party because many consider that the ombudsman must be invited is not mandatory. Second, it is constrained by the absence of regulations related to Ombudsman approval and sanctions that must be applied. Third, there is no execution of punishment by the Government for the cancellation of public services to the Regional Head launched by the Indonesian Ombudsman. Both the government and the publik society should support the implementation of the supervision of public administration by the Ombudsman in order to create public welfare.The Ombudsman of the Republic of Indonesia as an institution that helps to administer public services has an important role in the administration of effective and efficient public services. However, it is recognized that it still exists in the implementation of public service supervision. First, it still represents the Ombudsman of the Republic of Indonesia which cannot be transferred by the invited party because many consider that the ombudsman must be invited is not mandatory. Second, it is constrained by the absence of regulations related to Ombudsman approval and sanctions that must be applied. Third, there is no execution of punishment by the Government for the cancellation of public services to the Regional Head launched by the Indonesian Ombudsman. Both the government and the publik society should support the implementation of the supervision of public administration by the Ombudsman in order to create public welfare.},
				issn = {2614-2961},		pages = {176--187}			doi = {10.47268/sasi.v26i2.235},
				url = {https://fhukum.unpatti.ac.id/jurnal/sasi/article/view/235}
		}

RefWorks:

Citation format: Download Citation:

Buku

[1] Asshiddiqie, J. (2010). Perkembangan dan Konslidasi Lembaga Negara Pasca Reformasi. Jakarta: Sinar Grafika.

[2] Absori. (2013). Politik Hukum Menuju Hukum Progresif. Surakarta: Muhammadiyah University Press.

[3] Diaw, M. C. (2007). The Ombudsman Story: A case study in public oversight, natural justice and state transformation.

[4] Masturi, Budhi. (2005). Mengenal Ombudsman Indonesia. Jakarta: Pradnya Paramitha.

[5] Nuryanto, A. D. Telaah Yuridis Kekuatan Hukum Rekomendasi Ombudsman, Surabaya: Ombudsman Republik Indonesia- Perwakilan Jawa Timur.

[6] Ratminto dan Winarsih, A. S. (2006). Manajemen Pelayanan, Yogyakarta: Pustaka Pelajar.

[7] Sujata, A. (2002). Ombudsman Indonesia: Masa Lalu, Sekarang, dan Masa Mendatang. Jakarta: Komisi Ombudsman Nasional.

Jurnal

[8] Batalli, M. (2015). "Role of Ombudsman Institution over the administration". Academic Journal of Business, Administration, Law and Social Sciences. 1 (2). https://doi.org/10.2139/ssrn.2699061

[9] Hadjari, E. (2014). “Ombudsman- Historical Views”. European Scientific Journal / SPECIAL/ edition. 1 (1).

Online/World Wide Web

[10] https://ombudsman.go.id/pengumuman/r/kepatuhan-penyelenggara-negara-terhadap-pengawasan-ombudsman-ri. (Diakses pada tanggal 2 Oktober 2019).

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Dublin Core		PKP Metadata Items	Metadata for this Document

1.	Title	Title of document	Ombudsman Sebagai Lembaga Pengawas Pelayanan Publik Di Indonesia

2.	Creator	Author's name, affiliation, country	Nabila Firstia Izzati; Program Magister Ilmu Hukum Universitas Indonesia, Jakarta; Indonesia

3.	Subject	Discipline(s)

3.	Subject	Keyword(s)	Ombudsman; Recommendation; Public Service

4.	Description	Abstract	The Ombudsman of the Republic of Indonesia as an institution that helps to administer public services has an important role in the administration of effective and efficient public services. However, it is recognized that it still exists in the implementation of public service supervision. First, it still represents the Ombudsman of the Republic of Indonesia which cannot be transferred by the invited party because many consider that the ombudsman must be invited is not mandatory. Second, it is constrained by the absence of regulations related to Ombudsman approval and sanctions that must be applied. Third, there is no execution of punishment by the Government for the cancellation of public services to the Regional Head launched by the Indonesian Ombudsman. Both the government and the publik society should support the implementation of the supervision of public administration by the Ombudsman in order to create public welfare.The Ombudsman of the Republic of Indonesia as an institution that helps to administer public services has an important role in the administration of effective and efficient public services. However, it is recognized that it still exists in the implementation of public service supervision. First, it still represents the Ombudsman of the Republic of Indonesia which cannot be transferred by the invited party because many consider that the ombudsman must be invited is not mandatory. Second, it is constrained by the absence of regulations related to Ombudsman approval and sanctions that must be applied. Third, there is no execution of punishment by the Government for the cancellation of public services to the Regional Head launched by the Indonesian Ombudsman. Both the government and the publik society should support the implementation of the supervision of public administration by the Ombudsman in order to create public welfare.

5.	Publisher	Organizing agency, location	Faculty of Law, Universitas Pattimura

6.	Contributor	Sponsor(s)	Universitas Indonesia

7.	Date	(YYYY-MM-DD)	2020-06-04

8.	Type	Status & genre	Peer-reviewed Article

8.	Type	Type

9.	Format	File format	PDF

10.	Identifier	Uniform Resource Identifier	https://fhukum.unpatti.ac.id/jurnal/sasi/article/view/235

10.	Identifier	Digital Object Identifier	10.47268/sasi.v26i2.235

11.	Source	Title; vol., no. (year)	SASI; Vol 26, No 2 (2020): Volume 26 Nomor 2, April - Juni 2020

12.	Language	English=en	id

13.	Relation	Supp. Files

14.	Coverage	Geo-spatial location, chronological period, research sample (gender, age, etc.)

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