The Comparison of Indonesian and American Consumer Protection Laws: What and How?

Dwi Edi Wibowo

doi:10.47268/sasi.v30i4.2386

The Comparison of Indonesian and American Consumer Protection Laws: What and How?

Dwi Edi Wibowo⁽¹⁾

(1) Faculty of Law, Universitas Pekalongan, Pekalongan, Indonesia
email

Corresponding Author

Abstract

Introduction: In this rapidly developing era of globalization, consumer protection has become an important global issue, with consumers having the right to receive adequate protection from the government and relevant legal institutions in various aspects such as product safety, service quality, and fair transactions.

Purposes of the Research: This research aims to analyze the comparison of consumer protection legal substances between Indonesia and the United States, as well as to identify the differences and similarities in the implementation of consumer protection laws in both countries.

Methods of the Research: This research employs normative legal research methods with a conceptual approach, analyzing primary, secondary, and tertiary legal materials through literature review, and applies descriptive-qualitative analysis to compare the substance and implementation of consumer protection laws in Indonesia and the United States.

Results of the Research: Research findings show that consumer protection laws in Indonesia and the United States have significant differences that reflect each country's legal system. Indonesia relies on the Consumer Protection Act with a focus on basic consumer rights and non-litigation dispute resolution, while the US combines common law with federal and state laws, providing broader protection including data privacy and product safety. The implementation of laws in both countries also differs, with Indonesia prioritizing non-litigation mediation through BPSK (Consumer Dispute Settlement Body), while the US has a strong litigation system including class action mechanisms. Nevertheless, both countries face similar challenges in the digital era and equally emphasize the role of supervisory institutions to ensure effective law implementation.

Keywords

Consumer Protection; Indonesia; United States; Comparative Law; Implementation.

DOI

10.47268/sasi.v30i4.2386

Published

2024-12-31

How To Cite

APA: Wibowo, D. (2024). The Comparison of Indonesian and American Consumer Protection Laws: What and How?. SASI, 30(4), 442-454. DOI: https://doi.org/10.47268/sasi.v30i4.2386.

IEEE: D. Wibowo, "The Comparison of Indonesian and American Consumer Protection Laws: What and How?", SASI, vol. 30, no. 4, pp. 442-454, Dec. 2024. Accessed on: Apr. 26, 2025. [Online]. Available DOI: https://doi.org/10.47268/sasi.v30i4.2386

Harvard: Wibowo, D., (2024). "The Comparison of Indonesian and American Consumer Protection Laws: What and How?". SASI, Volume 30(4), pp. 442-454. [Online]. Available DOI: https://doi.org/10.47268/sasi.v30i4.2386 (Accessed on: 26 April 2025)

Chicago: Wibowo, Dwi Edi. "The Comparison of Indonesian and American Consumer Protection Laws: What and How?." SASI 30, no. 4 (December 31, 2024): 442-454. Accessed April 26, 2025. doi:10.47268/sasi.v30i4.2386

Vancouver: Wibowo D. The Comparison of Indonesian and American Consumer Protection Laws: What and How?. SASI [Internet]. 2024 Dec 31 [cited 2025 Apr 26];30(4):442-454. Available from: https://doi.org/10.47268/sasi.v30i4.2386

MLA 8th: Wibowo, Dwi Edi. "The Comparison of Indonesian and American Consumer Protection Laws: What and How?." SASI, vol. 30, no. 4, 31 Dec. 2024, pp. 442-454, doi:10.47268/sasi.v30i4.2386. Accessed 26 Apr. 2025.

BibTeX:

@article{SASI2386,
		author = {Dwi Edi Wibowo},
		title = {The Comparison of Indonesian and American Consumer Protection Laws: What and How?},
		journal = {SASI},
		volume = {30},
		number = {4},
		year = {2024},
		keywords = {Consumer Protection; Indonesia; United States; Comparative Law; Implementation.},
		abstract = {Introduction: In this rapidly developing era of globalization, consumer protection has become an important global issue, with consumers having the right to receive adequate protection from the government and relevant legal institutions in various aspects such as product safety, service quality, and fair transactions.Purposes of the Research: This research aims to analyze the comparison of consumer protection legal substances between Indonesia and the United States, as well as to identify the differences and similarities in the implementation of consumer protection laws in both countries.Methods of the Research: This research employs normative legal research methods with a conceptual approach, analyzing primary, secondary, and tertiary legal materials through literature review, and applies descriptive-qualitative analysis to compare the substance and implementation of consumer protection laws in Indonesia and the United States.Results of the Research: Research findings show that consumer protection laws in Indonesia and the United States have significant differences that reflect each country's legal system. Indonesia relies on the Consumer Protection Act with a focus on basic consumer rights and non-litigation dispute resolution, while the US combines common law with federal and state laws, providing broader protection including data privacy and product safety. The implementation of laws in both countries also differs, with Indonesia prioritizing non-litigation mediation through BPSK (Consumer Dispute Settlement Body), while the US has a strong litigation system including class action mechanisms. Nevertheless, both countries face similar challenges in the digital era and equally emphasize the role of supervisory institutions to ensure effective law implementation.},
				issn = {2614-2961},		pages = {442--454}			doi = {10.47268/sasi.v30i4.2386},
				url = {https://fhukum.unpatti.ac.id/jurnal/sasi/article/view/2386}
		}

RefWorks:

Citation format: Download Citation:

Journal Article

Adilia, Widya Fitri. “Persyaratan E-Commerce Merugikan Konsumen Pada Transaksi Barang Elektronik Di Marketplace [E-Commerce Requirements Harming Consumers In Electronic Goods Transactions In The Marketplace].” Lex Prospicit 1, no. 1 (May 25, 2023): 70. https://doi.org/10.19166/lp.v1i1.6680.

Astuti, Florentina Dwi. Sistem Hukum Indonesia. Malang: PT. Literasi Nusantara Abadi Grup, 2023.

Astuti, Nanin Koeswidi, and Robertus Nugroho Perwiro Atmojo. “Perlindungan Konsumen Atas Risiko Keamanan Informasi Dalam Transaksi E-Commerce.” Honeste Vivere 32, no. 2 (July 28, 2022): 98–107. https://doi.org/10.55809/hv.v32i2.135.

Avgar, Ariel C., Alexander J. S. Colvin, Harry C. Katz, and Katrina G. Nobles. “A Fragmented and Heavily Privatized Dispute Resolution System: The United States.” Industrial Relations Journal 54, no. 4–5 (July 11, 2023): 304–20. https://doi.org/10.1111/irj.12409.

Aziz, Abd. “Tugas Dan Wewenang Badan Pengawas Obat Dan Makanan (BPOM) Dalam Rangka Perlindungan Konsumen.” Al-Qanun: Jurnal Pemikiran Dan Pembaharuan Hukum Islam 23, no. 1 (June 19, 2020): 193–214. https://doi.org/10.15642/alqanun.2020.23.1.193-214.

Chrisdanty, Febry. “Penyelesaian Sengketa Konsumen Melalui Pengadilan Dan Non Litigasi Oleh Badan Penyelesaian Sengketa Konsumen (BPSK).” Jurnal Magister Hukum Perspektif 11, no. 2 (January 28, 2021): 52–62. https://doi.org/10.37303/magister.v11i2.9.

Habibah, Ulfa, Vaskal Maulana, Zahra Dwi Putri, and Zea Septiani. “Analisis Perlindungan Konsumen Dalam Transaksi E-Commerce Di Kab. Kuningan.” Letterlijk 1, no. 1 (2024).

Hidayah, Ardhiana, and Marsitiningsih Marsitiningsih. “Aspek Hukum Perlindungan Data Konsumen E-Commerce.” Kosmik Hukum 20, no. 1 (August 19, 2020): 56. https://doi.org/10.30595/kosmikhukum.v20i1.8251.

Hogan, Hilary. “The Origins and Development of Article 16 of the Charter of Fundamental Rights.” European Law Open 2, no. 4 (December 25, 2023): 753–83. https://doi.org/10.1017/elo.2023.53.

Hornuf, Lars, Sonja Mangold, and Yayun Yang. “Data Protection Law in Germany, the United States, and China,” 19–79, 2023. https://doi.org/10.1007/978-3-031-32064-4_3.

Jones, Marian Moser, and Isidore Daniel Benrubi. “Poison Politics: A Contentious History of Consumer Protection Against Dangerous Household Chemicals in the United States.” American Journal of Public Health 103, no. 5 (May 2013): 801–12. https://doi.org/10.2105/AJPH.2012.301066.

Nur, Yudha Hadian, and Dwi Wahyuniarti Prabowo. “Penerapan Prinsip Tanggung Jawab Mutlak (Strict Liability) Dalam Rangka Perlindungan Konsumen.” Buletin Ilmiah Litbang Perdagangan 5, no. 2 (2011). https://doi.org/https://doi.org/10.30908/bilp.v5i2.127.

Pesulima, Theresia Louize, Jenny Kristiana Matuankotta, and Sarah Selfina Kuahaty. “Perlindungan Konsumen Terhadap Peredaran Produk Kesehatan Ilegal Di Era Pandemik Covid-19 Di Kota Ambon.” Jurnal SASI 27, no. 2 (2021).

Purwito, Edy. “Konsep Perlindungan Hukum Konsumen Dan Tanggung Jawab Hukum Pelaku Usaha Terhadap Produk Gula Pasir Kadaluarsa Di Kota Surabaya.” Jurnal Magister Ilmu Hukum 13, no. 1 (June 30, 2023): 109–29. https://doi.org/10.56943/dekrit.v13n1.152.

Rahman, Irsan, Sahrul, Riezka Eka Mayasari, Tia Nurapriyanti, and Yuliana. “Hukum Perlindungan Konsumen Di Era E-Commerce: Menavigasi Tantangan Perlindungan Konsumen Dalam Lingkungan Perdagangan Digital.” Jurnal Hukum Dan HAM Wara Sains 2, no. 08 (August 31, 2023): 704–12. https://doi.org/10.58812/jhhws.v2i08.605.

Rizki, Fahreza, Dimas Sahputra, Putri Yasmin, Juliandi, Reni Berlian Silalahi, Maria Clara E. Manurung, and Sri Hadiningrum. “Upaya Peningkatan Perlindungan Hukum Merek Di Indonesia: Studi Perbandingan Hukum Indonesia Dan Amerika Serikat.” Jurnal Pendidikan Sosiologi Dan Hukum 1, no. 2 (2023).

Rizkita Dinar Anggraini, and Sinarianda Kurnia Hartantien. “Perlindungan Konsumen Atas Hak Informasi Dalam Melakukan Transaksi Online.” Jurnal Hukum Dan Keadilan 13, no. 1 (July 8, 2024): 104–12. https://doi.org/10.55499/judiciary.v13i1.240.

Rosmayati, Siti. “Tantangan Hukum Dan Peran Pemerintah Dalam Pembangunan E-Commerce.” Koaliansi: Cooperative Journal 3, no. 1 (2023). https://doi.org/https://doi.org/10.32670/koaliansi.v3i1.3641.

Sihombing, Rosianna Evanesa, and Made Gede Subha Karma Resen. “Perlindungan Konsumen Dalam E-Commerce Di Indonesia (Hambatan Penerapan Regulasi Antara Penerapan Dan Pengawasan).” Aliansi: Jurnal Hukum, Pendidikan Dan Sosial Humaniora 1, no. 6 (2024). https://doi.org/https://doi.org/10.62383/aliansi.v1i6.539.

Simanullang, Heldya Natalia. “Perlindungan Hukum Terhadap Konsumen Dalam Transaksi E-Commerce.” Melayunesia Law 1, no. 1 (2017).

Susantri, Yulia. “Perlindungan Terhadap Hak-Hak Konsumen Dalam Perspektif Hak Asasi Manusia.” CONSTITUO : Journal of State and Political Law Research 1, no. 1 (July 8, 2022). https://doi.org/10.47498/constituo.v1i1.1210.

Wahyulina, Diah. “Penegakan Hukum Sengketa Konsumen Oleh Bpsk Untuk Pencegahan Pelanggaran Hak Konsumen.” Et-Tijarie: Jurnal Hukum Dan Bisnis Syariah 5, no. 2 (December 4, 2018). https://doi.org/10.21107/ete.v5i2.4587.

Widiarty, Wiwik Sri, and Rudolf V. Saragih. Hukum Perlindungan Konsumen Di Era Globalisasi. Yogyakarta: Publika Global Media, 20244.

Wulandari, Yudha Sri. “Perlindungan Hukum Bagi Konsumen Terhadap Transaksi Jual Beli E-Commerce.” Ajudikasi : Jurnal Ilmu Hukum 2, no. 2 (December 31, 2018): 199. https://doi.org/10.30656/ajudikasi.v2i2.687.

Yaurwarin, Wahid. “Perlindungan Hukum Terhadap Konsumen Pembeli Makanan Berbuka Puasa Yang Mengandung Bahan Pengawet Dan Bahan Pemanis Buatan (Kajian UU No. 8 Tahun 1999).” PUBLIC POLICY (Jurnal Aplikasi Kebijakan Publik & Bisnis) 1, no. 1 (February 15, 2020): 35–46. https://doi.org/10.51135/PublicPolicy.v1.i1.p35-46.

Book

Asshiddiqie, Jimly. Hukum Tata Negara Dan Pilar-Pilar Demokrasi: Serpihan Pemikiran Hukum, Media Dan HAM. Jakarta: Konstitusi Press, 2005.

Thesis, Online/World Wide Web and Others

Masrukhin. Rekonstruksi Regulasi Tanggung Jawab Pelaku Usaha Dalam Rangka Mewujudakan Perlindungan Konsumen Yang Berbasis Nilai Keadilan. Semarang: Universitas Islam Sultan Agung, 2023.

Surahman. Rekontruksi Penegakan Hukum Terhadap Perkara Kartel Dalam Hukum Persaingan Usaha Indonesia Berbasis Nilai Keadilan. Semarang: Universitas Islam Sultan Agung, 2022.

Togar, Kurnia. State Action Doctrine Dalam Hukum Persaingan Usaha. Depok: Universitas Indonesia, 2011.

Full Text: PDF

Article Metrics

Abstract View grafik

: 305 times
PDF icon PDF

Download : 178 times


Dublin Core		PKP Metadata Items	Metadata for this Document

1.	Title	Title of document	The Comparison of Indonesian and American Consumer Protection Laws: What and How?

2.	Creator	Author's name, affiliation, country	Dwi Edi Wibowo; Faculty of Law, Universitas Pekalongan, Pekalongan; Indonesia

3.	Subject	Discipline(s)

3.	Subject	Keyword(s)	Consumer Protection; Indonesia; United States; Comparative Law; Implementation.

4.	Description	Abstract	Introduction: In this rapidly developing era of globalization, consumer protection has become an important global issue, with consumers having the right to receive adequate protection from the government and relevant legal institutions in various aspects such as product safety, service quality, and fair transactions.Purposes of the Research: This research aims to analyze the comparison of consumer protection legal substances between Indonesia and the United States, as well as to identify the differences and similarities in the implementation of consumer protection laws in both countries.Methods of the Research: This research employs normative legal research methods with a conceptual approach, analyzing primary, secondary, and tertiary legal materials through literature review, and applies descriptive-qualitative analysis to compare the substance and implementation of consumer protection laws in Indonesia and the United States.Results of the Research: Research findings show that consumer protection laws in Indonesia and the United States have significant differences that reflect each country's legal system. Indonesia relies on the Consumer Protection Act with a focus on basic consumer rights and non-litigation dispute resolution, while the US combines common law with federal and state laws, providing broader protection including data privacy and product safety. The implementation of laws in both countries also differs, with Indonesia prioritizing non-litigation mediation through BPSK (Consumer Dispute Settlement Body), while the US has a strong litigation system including class action mechanisms. Nevertheless, both countries face similar challenges in the digital era and equally emphasize the role of supervisory institutions to ensure effective law implementation.

5.	Publisher	Organizing agency, location	Faculty of Law, Universitas Pattimura

6.	Contributor	Sponsor(s)

7.	Date	(YYYY-MM-DD)	2024-12-31

8.	Type	Status & genre	Peer-reviewed Article

8.	Type	Type

9.	Format	File format	PDF

10.	Identifier	Uniform Resource Identifier	https://fhukum.unpatti.ac.id/jurnal/sasi/article/view/2386

10.	Identifier	Digital Object Identifier	10.47268/sasi.v30i4.2386

11.	Source	Title; vol., no. (year)	SASI; Volume 30 Issue 4, December 2024

12.	Language	English=en	en

13.	Relation	Supp. Files	Cek Turnitin (3MB)

14.	Coverage	Geo-spatial location, chronological period, research sample (gender, age, etc.)

15.	Rights	Copyright and permissions	Copyright: Authors who publish their manuscripts in this Journal agree to the following conditions: 1. The copyright in each article belongs to the author, as well as the right to patent. 2. Authors can enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal. 3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) before and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work. 4. Authors have the right to self-archiving of the article (Author Self-Archiving Policy) License: The SASI Journal is disseminated based on the Creative Commons Attribution-NonCommercial 4.0 International license terms. This license allows anyone to copy and redistribute this material in any form or format, compose, modify, and make derivatives of this material for any purpose. You cannot use this material for commercial purposes. You must specify an appropriate name, include a link to the license, and certify that any changes have been made. You can do this in a way that is appropriate but does not imply that the licensor supports you or your use. This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.