Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak

Grace Nathalia Amdery; Rory Jeff Akyuwen; Marselo Valentino Geovani Pariela

doi:10.47268/tatohi.v2i7.1129

Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak

Grace Nathalia Amdery⁽¹⁾, Rory Jeff Akyuwen⁽²⁾, Marselo Valentino Geovani Pariela⁽³⁾

(1) Fakultas Hukum Universitas Pattimura, Ambon, Indonesia
(2) Fakultas Hukum Universitas Pattimura, Ambon, Indonesia
(3) Fakultas Hukum Universitas Pattimura, Ambon, Indonesia
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Corresponding Author

Abstract

Introduction: The protection of consumer rights and obligations is often neglected because of the attitude of business actors who want to get profit by taking advantage of certain situations and conditions, one of which is where the consumer's need for medical devices in the form of masks is hindered by selling costs that are too high from the market price.

Purposes of the Research: The purpose of this study is to answer how the legal protection for consumers for default by business actors on the Bukalapak application is.

Methods of the Research: This study uses a normative juridical method by using a statutory and conceptual approach.

Results of the Research: The results of this study indicate that in the online sale and purchase agreement, business actors have defaulted on Bukalapak and have resulted in losses to consumers, referring to Article 1243 of the Civil Code which explains about compensation and also Article 19 of the Consumer Protection Act. related to consumer rights to demand compensation. Reimbursement of loss costs must be carried out by Bukalapak for actions taken by business actors in terms of increasing prices unilaterally and Bukalapak must be responsible for the losses incurred.

Keywords

Online Buying and Selling; Default; Legal Consequences

DOI

10.47268/tatohi.v2i7.1129

Published

2022-09-19

How To Cite

APA: Amdery, G.N., Akyuwen, R.J., & Pariela, M.G. (2022). Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak. TATOHI: Jurnal Ilmu Hukum, 2(7), 678 – 686. DOI: https://doi.org/10.47268/tatohi.v2i7.1129.

IEEE: G.N. Amdery, R.J. Akyuwen, and M.G. Pariela, "Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak", TATOHI J. Ilmu Huk., vol. 2, no. 7, pp. 678 – 686, Sep. 2022. Accessed on: May. 25, 2025. [Online]. Available DOI: https://doi.org/10.47268/tatohi.v2i7.1129

Harvard: Amdery, G.N., Akyuwen, R.J., and Pariela, M.G., (2022). "Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak". TATOHI: Jurnal Ilmu Hukum, Volume 2(7), pp. 678 – 686. [Online]. Available DOI: https://doi.org/10.47268/tatohi.v2i7.1129 (Accessed on: 25 May 2025)

Chicago: Amdery, Grace Nathalia, Rory Jeff Akyuwen, and Marselo Valentino Geovani Pariela. "Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak." TATOHI: Jurnal Ilmu Hukum 2, no. 7 (September 19, 2022): 678 – 686. Accessed May 25, 2025. doi:10.47268/tatohi.v2i7.1129

Vancouver: Amdery GN, Akyuwen RJ, Pariela MG. Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak. TATOHI J. Ilmu Huk. [Internet]. 2022 Sep 19 [cited 2025 May 25];2(7):678 – 686. Available from: https://doi.org/10.47268/tatohi.v2i7.1129

MLA 8th: Amdery, Grace Nathalia, Rory Jeff Akyuwen, and Marselo Valentino Geovani Pariela. "Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak." TATOHI: Jurnal Ilmu Hukum, vol. 2, no. 7, 19 Sep. 2022, pp. 678 – 686, doi:10.47268/tatohi.v2i7.1129. Accessed 25 May. 2025.

BibTeX:

@article{TATOHI1129,
		author = {Grace Amdery and Rory Akyuwen and Marselo Valentino Pariela},
		title = {Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak},
		journal = {TATOHI: Jurnal Ilmu Hukum},
		volume = {2},
		number = {7},
		year = {2022},
		keywords = {Online Buying and Selling; Default; Legal Consequences},
		abstract = {Introduction: The protection of consumer rights and obligations is often neglected because of the attitude of business actors who want to get profit by taking advantage of certain situations and conditions, one of which is where the consumer's need for medical devices in the form of masks is hindered by selling costs that are too high from the market price. Purposes of the Research: The purpose of this study is to answer how the legal protection for consumers for default by business actors on the Bukalapak application is.Methods of the Research: This study uses a normative juridical method by using a statutory and conceptual approach.Results of the Research: The results of this study indicate that in the online sale and purchase agreement, business actors have defaulted on Bukalapak and have resulted in losses to consumers, referring to Article 1243 of the Civil Code which explains about compensation and also Article 19 of the Consumer Protection Act. related to consumer rights to demand compensation. Reimbursement of loss costs must be carried out by Bukalapak for actions taken by business actors in terms of increasing prices unilaterally and Bukalapak must be responsible for the losses incurred.},
				issn = {2775-619X},		pages = {678--686}			doi = {10.47268/tatohi.v2i7.1129},
				url = {https://fhukum.unpatti.ac.id/jurnal/tatohi/article/view/1129}
		}

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Citation format: Download Citation:

Ahmad M. Ramli, Cyber Law HAKI Dalam Sistem Hukum Indonesia, Bandung: Rafika Aditama, 2010.

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Labetubun, Moh Jihad, Merry Tjoanda, and Muchtar Anshary Hamid Labetubun. "Perlindungan Hukum Konsumen Terkait Jual Beli Tiket Pesawat Secara Online." TATOHI: Jurnal Ilmu Hukum 1, no. 12 (2022): 1215–1229.

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Dublin Core		PKP Metadata Items	Metadata for this Document

1.	Title	Title of document	Perlindungan Hukum Terhadap Konsumen Atas Alat Kesehatan (Masker) Yang Dilakukan Pelaku Usaha Pada Aplikasi Bukalapak

2.	Creator	Author's name, affiliation, country	Grace Nathalia Amdery; Fakultas Hukum Universitas Pattimura, Ambon; Indonesia

2.	Creator	Author's name, affiliation, country	Rory Jeff Akyuwen; Fakultas Hukum Universitas Pattimura, Ambon; Indonesia

2.	Creator	Author's name, affiliation, country	Marselo Valentino Geovani Pariela; Fakultas Hukum Universitas Pattimura, Ambon; Indonesia

3.	Subject	Discipline(s)

3.	Subject	Keyword(s)	Online Buying and Selling; Default; Legal Consequences

4.	Description	Abstract	Introduction: The protection of consumer rights and obligations is often neglected because of the attitude of business actors who want to get profit by taking advantage of certain situations and conditions, one of which is where the consumer's need for medical devices in the form of masks is hindered by selling costs that are too high from the market price. Purposes of the Research: The purpose of this study is to answer how the legal protection for consumers for default by business actors on the Bukalapak application is.Methods of the Research: This study uses a normative juridical method by using a statutory and conceptual approach.Results of the Research: The results of this study indicate that in the online sale and purchase agreement, business actors have defaulted on Bukalapak and have resulted in losses to consumers, referring to Article 1243 of the Civil Code which explains about compensation and also Article 19 of the Consumer Protection Act. related to consumer rights to demand compensation. Reimbursement of loss costs must be carried out by Bukalapak for actions taken by business actors in terms of increasing prices unilaterally and Bukalapak must be responsible for the losses incurred.

5.	Publisher	Organizing agency, location	Faculty of Law Pattimura University

6.	Contributor	Sponsor(s)

7.	Date	(YYYY-MM-DD)	2022-09-19

8.	Type	Status & genre	Peer-reviewed Article

8.	Type	Type

9.	Format	File format	PDF

10.	Identifier	Uniform Resource Identifier	https://fhukum.unpatti.ac.id/jurnal/tatohi/article/view/1129

10.	Identifier	Digital Object Identifier	10.47268/tatohi.v2i7.1129

11.	Source	Title; vol., no. (year)	TATOHI: Jurnal Ilmu Hukum; Vol 2, No 7 (2022): Volume 2 Nomor 7, September 2022

12.	Language	English=en	en

13.	Relation	Supp. Files

14.	Coverage	Geo-spatial location, chronological period, research sample (gender, age, etc.)

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