Digital Banks in Indonesia: Potential and Problems

Ronald Fadly Sopamena(1email), Lastuti Abubakar(2), Tri Handayani(3)


(1) Faculty of Law, Universitas Padjadjaran, Bandung, Indonesia orcid
(2) Faculty of Law, Universitas Padjadjaran, Bandung, Indonesia orcid
(3) Faculty of Law, Universitas Padjadjaran, Bandung, Indonesia orcid
email Corresponding Author
CrossMark

Abstract


Introduction: Digital Bank based on POJK No.12/POJK.03/2021 Concerning Commercial Banks, is a bank incorporated in Indonesia that provides and carries out business activities mainly through electronic channels without a physical office other than the head office or using limited physical offices. Digital banks are then explained in Article 7B and Article 20A of the PPSK Law stating that both commercial banks and Islamic commercial banks can operate as digital banks. Based on this, the business fields of digital banks are the same as the business fields of commercial banks or Islamic commercial banks. Digital banks are divided into digital banks that are subsidiaries of conventional banks and banks that have been purely digital banks since their inception.

Purposes of the Research: Examine the potential of digital banks in supporting the economy and discuss the legal issues faced by digital banks.

Methods of the Research: This writing uses a normative legal research method with a statutory approach and a conceptual approach.

Results Main Findings of the Research: The results of the study show that in the current era of globalization where technology is not something that is difficult to access, digital banks are here to bring a breath of fresh air to the banking world. Customers will get instant services without having to come directly to the office to get 24-hour banking services. Digital banks have one problem, namely credit distribution carried out through applications or websites which causes credit analysis with the 5C method to not run optimally so that it will increase the ratio of non-performing loans or NPLs. Therefore, digital banks need to prepare a Bank Credit Policy (KPB) that accommodates digital bank credit distribution as part of digital bank risk management as mandated in Article 2 Number 1 of the Financial Services Authority Regulation Number 18/POJK.03/2016 concerning the Implementation of Risk Management for Commercial Banks. The policy must be able to make digital banks able to conduct credit analysis without sacrificing the principle of prudence. The policy can be in the form of a loan limit, tenor or examination of additional documents required so that there is no non-performing loan in the future.

Keywords


Digital Bank; Prudent Principle; Banking Law.


DOI


10.47268/ballrev.v6i2.3045

Published


2025-07-31

How To Cite


APA: Sopamena, R.F., Abubakar, L., & Handayani, T. (2025). Digital Banks in Indonesia: Potential and Problems. Batulis Civil Law Review, 6(2), 106-115. DOI: https://doi.org/10.47268/ballrev.v6i2.3045.
IEEE: R.F. Sopamena, L. Abubakar, and T. Handayani, "Digital Banks in Indonesia: Potential and Problems", Batulis Civ. Law Rev., vol. 6, no. 2, pp. 106-115, Jul. 2025. Accessed on: Aug. 18, 2025. [Online]. Available DOI: https://doi.org/10.47268/ballrev.v6i2.3045
Harvard: Sopamena, R.F., Abubakar, L., and Handayani, T., (2025). "Digital Banks in Indonesia: Potential and Problems". Batulis Civil Law Review, Volume 6(2), pp. 106-115. [Online]. Available DOI: https://doi.org/10.47268/ballrev.v6i2.3045 (Accessed on: 18 August 2025)
Chicago: Sopamena, Ronald Fadly, Lastuti Abubakar, and Tri Handayani. "Digital Banks in Indonesia: Potential and Problems." Batulis Civil Law Review 6, no. 2 (July 31, 2025): 106-115. Accessed August 18, 2025. doi:10.47268/ballrev.v6i2.3045
Vancouver: Sopamena RF, Abubakar L, Handayani T. Digital Banks in Indonesia: Potential and Problems. Batulis Civ. Law Rev. [Internet]. 2025 Jul 31 [cited 2025 Aug 18];6(2):106-115. Available from: https://doi.org/10.47268/ballrev.v6i2.3045
MLA 8th: Sopamena, Ronald Fadly, Lastuti Abubakar, and Tri Handayani. "Digital Banks in Indonesia: Potential and Problems." Batulis Civil Law Review, vol. 6, no. 2, 31 Jul. 2025, pp. 106-115, doi:10.47268/ballrev.v6i2.3045. Accessed 18 Aug. 2025.
BibTeX:
@article{BALLREV3045,
		author = {Ronald Sopamena and Lastuti Abubakar and Tri Handayani},
		title = {Digital Banks in Indonesia: Potential and Problems},
		journal = {Batulis Civil Law Review},
		volume = {6},
		number = {2},
		year = {2025},
		keywords = {Digital Bank; Prudent Principle; Banking Law.},
		abstract = {Introduction: Digital Bank based on POJK No.12/POJK.03/2021 Concerning Commercial Banks, is a bank incorporated in Indonesia that provides and carries out business activities mainly through electronic channels without a physical office other than the head office or using limited physical offices. Digital banks are then explained in Article 7B and Article 20A of the PPSK Law stating that both commercial banks and Islamic commercial banks can operate as digital banks. Based on this, the business fields of digital banks are the same as the business fields of commercial banks or Islamic commercial banks. Digital banks are divided into digital banks that are subsidiaries of conventional banks and banks that have been purely digital banks since their inception.Purposes of the Research: Examine the potential of digital banks in supporting the economy and discuss the legal issues faced by digital banks.Methods of the Research: This writing uses a normative legal research method with a statutory approach and a conceptual approach.Results Main Findings of the Research: The results of the study show that in the current era of globalization where technology is not something that is difficult to access, digital banks are here to bring a breath of fresh air to the banking world. Customers will get instant services without having to come directly to the office to get 24-hour banking services. Digital banks have one problem, namely credit distribution carried out through applications or websites which causes credit analysis with the 5C method to not run optimally so that it will increase the ratio of non-performing loans or NPLs. Therefore, digital banks need to prepare a Bank Credit Policy (KPB) that accommodates digital bank credit distribution as part of digital bank risk management as mandated in Article 2 Number 1 of the Financial Services Authority Regulation Number 18/POJK.03/2016 concerning the Implementation of Risk Management for Commercial Banks. The policy must be able to make digital banks able to conduct credit analysis without sacrificing the principle of prudence. The policy can be in the form of a loan limit, tenor or examination of additional documents required so that there is no non-performing loan in the future.},
				issn = {2746-8151},		pages = {106--115}			doi = {10.47268/ballrev.v6i2.3045},
				url = {https://fhukum.unpatti.ac.id/jurnal/ballrev/article/view/3045}
		}
		
RefWorks:

   


Abubakar, Lastuti, and Tri Handayani. “Telaah Yuridis Terhadap Implementasi Prinsip Kehati-Hatian Bank Dalam Aktivitas Perbankan Indonesia.” De Lega Lata 2, no. 1 (2017): 68–91.

Abubakar Lastuti and Tri Handayani, Implementasi Prinsip Kehati-hatian Melalui Kewajiban Penyusunan dan Pelaksanaan Kebijakan Perkreditan atau Pembiayaan Bank, Jurnal Rechtidee, Vol 13, No 1(2018): 62-81.

Ali, Zainuddin. Metode Penelitian Hukum. Jakarta: Sinar Grafika, 2009.

Allobank. “Syarat & Ketentuan Paylater & Instant Cash.” Accessed September 16, 2023. https://cerdasbelanja.grid.id/read/523668163/cara-pinjam-uang-di-allo-bank-pakai-allo-paylater-untuk-belanja?page=all.

Anggraeni, Rika. “Ini Bank Digital Penyalur Kredit Tertinggi, Bukan Bank Jago Atau Allo Bank.” finansial.bisnis.com, 2022. https://finansial.bisnis.com/read/20220807/90/1563914/ini-bank-digital-penyalur-kredit-tertinggi-bukan-bank-jago-atau-allo-bank.

Aprilia Ika. “Bank Digital Di Indonesia Makin Ramai, Siapa Yang Modalnya Paling Kuat?” Kompas.com, 2023. https://money.kompas.com/read/2023/04/25/090000326/bank-digital-di-indonesia-makin-ramai-siapa-yang-modalnya-paling-kuat-?page=all.

Bank Jago. “Partner Jago.” Accessed September 16, 2023. https://jago.com/id/jago/support/faq/partner-jago/kredit-pintar/menggunakan-jago-sebagai-akun-penerima-pinjaman-kredit-pintar.

Digibank. “Produk Pinjaman.” Accessed September 13, 2023. https://www.dbs.id/digibank/id/id/pinjaman/produk-pinjaman/digibank-kta-instan.

Fuady, Munir. Hukum Perbankan Modern. Buku 1. Bandung: Citra Aditya Bakti, 1999.

Gandapraja, Permadi. Dasar Dan Prinsip Pengawasan Bank. Jakarta: Gramedia Pustaka Utama, 2004.

Hermansyah. Hukum Perbankan Nasional Indonesia. Jakarta: Kencana Prenada Media Group, 2013.

Kasmir. Bank Dan Lembaga Keuangan Lainnya. Jakarta: PT. Raja Grafindo Persada, 2015.

Kasmir, Manajemen Perbankan, Jakarta: Raja Grafindo Persada 2006.

Kementerian Keuangan, Ditjen Perbendaharaan, Direktorat PK. “Odading - Digital Banking,” 2022. https://djpb.kemenkeu.go.id/direktorat/pkn/id/odading/2919-digital-banking.html#:~:text=Bank Digital sendiri berdasarkan POJK,menggunakan kantor fisik yang terbatas.

Lukman, Santoso AZ. Hak Dan Kewajiban Hukum Nasabah Bank. Yogyakarta: Pustaka Yustisia, 2011.

Matheus, Davin, and Eso Hernawan. “Pengaruh CAR , ROI , Dan EPS Terhadap Roa Pada Perbankan Yang Tengah Proses Menjadi Digital ( Neo Bank ).” Prosiding: Ekonomi Dan Bisnis 2, no. 2 (2022): 883–92.

Murdiyanto, E., T. Akbar, and A. R. Sari. “Digitalisasi Sebagai Upaya Adaptif Industri Pasar Modal Di Era Disruption: Dampak Pada Eksistensi WPPE Di Masa Pandemi Covid-19.” Management and Business Review 5, no. 2 (2021): 150–162. https://doi.org/https://doi.org/10.21067/mbr.v5i2.5741.

Otoritas Jasa Keuangan. “Transformasi Digital Perbankan: Wujudkan Bank Digital,” 2022. https://sikapiuangmu.ojk.go.id/FrontEnd/CMS/Article/40774.

Usman, Rachmadi. Aspek-Aspek Hukum Perbankan Di Indonesia. Jakarta: PT Gramedika Pustaka Utama, 2001.

Yusuf, Mahmud, Sumarno, and Parman Komarudin. “Bank Digital Syariah Di Indonesia : Telaah Regulasi Dan Perlindungan Nasabah.” Jurnal Ekonomi Islam 13, no. 2 (2022): 2579–6453.

Full Text: PDF

Article Metrics

Abstract View grafik : 8 times
PDF icon PDF Download : 2 times



 
Dublin Core PKP Metadata Items Metadata for this Document
 
1. Title Title of document Digital Banks in Indonesia: Potential and Problems
 
2. Creator Author's name, affiliation, country Ronald Fadly Sopamena; Faculty of Law, Universitas Padjadjaran, Bandung; Indonesia orcid
 
2. Creator Author's name, affiliation, country Lastuti Abubakar; Faculty of Law, Universitas Padjadjaran, Bandung; Indonesia orcid
 
2. Creator Author's name, affiliation, country Tri Handayani; Faculty of Law, Universitas Padjadjaran, Bandung; Indonesia orcid
 
3. Subject Discipline(s)
 
3. Subject Keyword(s) Digital Bank; Prudent Principle; Banking Law.
 
4. Description Abstract Introduction: Digital Bank based on POJK No.12/POJK.03/2021 Concerning Commercial Banks, is a bank incorporated in Indonesia that provides and carries out business activities mainly through electronic channels without a physical office other than the head office or using limited physical offices. Digital banks are then explained in Article 7B and Article 20A of the PPSK Law stating that both commercial banks and Islamic commercial banks can operate as digital banks. Based on this, the business fields of digital banks are the same as the business fields of commercial banks or Islamic commercial banks. Digital banks are divided into digital banks that are subsidiaries of conventional banks and banks that have been purely digital banks since their inception.Purposes of the Research: Examine the potential of digital banks in supporting the economy and discuss the legal issues faced by digital banks.Methods of the Research: This writing uses a normative legal research method with a statutory approach and a conceptual approach.Results Main Findings of the Research: The results of the study show that in the current era of globalization where technology is not something that is difficult to access, digital banks are here to bring a breath of fresh air to the banking world. Customers will get instant services without having to come directly to the office to get 24-hour banking services. Digital banks have one problem, namely credit distribution carried out through applications or websites which causes credit analysis with the 5C method to not run optimally so that it will increase the ratio of non-performing loans or NPLs. Therefore, digital banks need to prepare a Bank Credit Policy (KPB) that accommodates digital bank credit distribution as part of digital bank risk management as mandated in Article 2 Number 1 of the Financial Services Authority Regulation Number 18/POJK.03/2016 concerning the Implementation of Risk Management for Commercial Banks. The policy must be able to make digital banks able to conduct credit analysis without sacrificing the principle of prudence. The policy can be in the form of a loan limit, tenor or examination of additional documents required so that there is no non-performing loan in the future.
 
5. Publisher Organizing agency, location Faculty of Law, Universitas Pattimura
 
6. Contributor Sponsor(s)
 
7. Date (YYYY-MM-DD) 2025-07-31
 
8. Type Status & genre Peer-reviewed Article
 
8. Type Type
 
9. Format File format PDF
 
10. Identifier Uniform Resource Identifier https://fhukum.unpatti.ac.id/jurnal/ballrev/article/view/3045
 
10. Identifier Digital Object Identifier 10.47268/ballrev.v6i2.3045
 
11. Source Title; vol., no. (year) Batulis Civil Law Review; Vol 6, No 2 (2025): VOLUME 6 ISSUE 2, JULY 2025
 
12. Language English=en en
 
13. Relation Supp. Files
 
14. Coverage Geo-spatial location, chronological period, research sample (gender, age, etc.)
 
15. Rights Copyright and permissions

Copyright:

Authors who publish their manuscripts in this Journal agree to the following conditions:

1. The copyright in each article belongs to the author, as well as the right to patent.

2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.

3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.

4. Authors have the right to self-archiving of the article (Author Self-Archiving Policy)

 

Licence : Batulis Civil Law Review Journal is disseminated based on the Creative Commons Attribution-NonCommercial 4.0 International license terms. This license allows anyone to copy and redistribute this material in any form or format, compose, modify, and make derivatives of this material for any purpose. You cannot use this material for commercial purposes. You must specify an appropriate name, include a link to the license, and certify that any changes have been made. You can do this in a way that is appropriate, but does not imply that the licensor supports you or your use.

 

Lisensi Creative Commons
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.



Copyright (c) 2025 Ronald Fadly Sopamena, Lastuti Abubakar, Tri Handayani

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.