Breach of Contract in Digital Transactions on the Itemku Platform: A Case Study of Consumer Rights Violations in Streaming Subscription Services
), Valentino Dinatra Soplantina(2)
(1) Faculty of Law, Study Programs Outside the Main Campus, Universitas Pattimura, Tiakur, Indonesia
(2) Birmingham Law School, University of Birmingham, Birmingham, United Kingdom
Corresponding Author
Abstract
Introduction: This article examines the issue of breach of contract in digital transactions on the Itemku platform, focusing on consumer rights violations in streaming subscription services. The study investigates the inadequacies in existing consumer protection laws in Indonesia, particularly regarding digital commerce.
Purposes of the Research: The purpose of this research is to analyze the legal responsibilities of digital platforms in preventing breaches by third-party sellers and to explore the available legal remedies for consumers facing violations of their rights in the digital marketplace.
Methods of the Research: Employing a normative legal research method, this study utilizes a statutory and conceptual approach to assess the current legal framework and its implications for consumer protection.
Results Main Findings of the Research: The findings reveal significant gaps in legal protections for consumers in digital transactions, particularly regarding the accountability of platforms like Itemku. The research indicates that without effective regulatory measures, consumers remain vulnerable to various forms of breach. Recommendations include enhancing internal policies for seller accountability and adapting legal frameworks to better address the complexities of digital commerce.Keywords
DOI
10.47268/ballrev.v6i1.2423
Published
2025-03-31
How To Cite
@article{BALLREV2423,
author = {Fernando Tantaru and Valentino Dinatra Soplantina},
title = {Breach of Contract in Digital Transactions on the Itemku Platform: A Case Study of Consumer Rights Violations in Streaming Subscription Services},
journal = {Batulis Civil Law Review},
volume = {6},
number = {1},
year = {2025},
keywords = {Breach of Contract; Consumer Rights; Digital Transactions; Legal Framework.},
abstract = {Introduction: This article examines the issue of breach of contract in digital transactions on the Itemku platform, focusing on consumer rights violations in streaming subscription services. The study investigates the inadequacies in existing consumer protection laws in Indonesia, particularly regarding digital commerce.Purposes of the Research: The purpose of this research is to analyze the legal responsibilities of digital platforms in preventing breaches by third-party sellers and to explore the available legal remedies for consumers facing violations of their rights in the digital marketplace.Methods of the Research: Employing a normative legal research method, this study utilizes a statutory and conceptual approach to assess the current legal framework and its implications for consumer protection.Results Main Findings of the Research: The findings reveal significant gaps in legal protections for consumers in digital transactions, particularly regarding the accountability of platforms like Itemku. The research indicates that without effective regulatory measures, consumers remain vulnerable to various forms of breach. Recommendations include enhancing internal policies for seller accountability and adapting legal frameworks to better address the complexities of digital commerce.},
issn = {2746-8151}, pages = {11--18} doi = {10.47268/ballrev.v6i1.2423},
url = {https://fhukum.unpatti.ac.id/jurnal/ballrev/article/view/2423}
}
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| Dublin Core | PKP Metadata Items | Metadata for this Document | |
| 1. | Title | Title of document | Breach of Contract in Digital Transactions on the Itemku Platform: A Case Study of Consumer Rights Violations in Streaming Subscription Services |
| 2. | Creator | Author's name, affiliation, country | Fernando Tantaru; Faculty of Law, Study Programs Outside the Main Campus, Universitas Pattimura, Tiakur; Indonesia |
| 2. | Creator | Author's name, affiliation, country | Valentino Dinatra Soplantina; Birmingham Law School, University of Birmingham, Birmingham; United Kingdom |
| 3. | Subject | Discipline(s) | |
| 3. | Subject | Keyword(s) | Breach of Contract; Consumer Rights; Digital Transactions; Legal Framework. |
| 4. | Description | Abstract | Introduction: This article examines the issue of breach of contract in digital transactions on the Itemku platform, focusing on consumer rights violations in streaming subscription services. The study investigates the inadequacies in existing consumer protection laws in Indonesia, particularly regarding digital commerce.Purposes of the Research: The purpose of this research is to analyze the legal responsibilities of digital platforms in preventing breaches by third-party sellers and to explore the available legal remedies for consumers facing violations of their rights in the digital marketplace.Methods of the Research: Employing a normative legal research method, this study utilizes a statutory and conceptual approach to assess the current legal framework and its implications for consumer protection.Results Main Findings of the Research: The findings reveal significant gaps in legal protections for consumers in digital transactions, particularly regarding the accountability of platforms like Itemku. The research indicates that without effective regulatory measures, consumers remain vulnerable to various forms of breach. Recommendations include enhancing internal policies for seller accountability and adapting legal frameworks to better address the complexities of digital commerce. |
| 5. | Publisher | Organizing agency, location | Faculty of Law, Universitas Pattimura |
| 6. | Contributor | Sponsor(s) | |
| 7. | Date | (YYYY-MM-DD) | 2025-03-31 |
| 8. | Type | Status & genre | Peer-reviewed Article |
| 8. | Type | Type | |
| 9. | Format | File format | |
| 10. | Identifier | Uniform Resource Identifier | https://fhukum.unpatti.ac.id/jurnal/ballrev/article/view/2423 |
| 10. | Identifier | Digital Object Identifier | 10.47268/ballrev.v6i1.2423 |
| 11. | Source | Title; vol., no. (year) | Batulis Civil Law Review; Vol 6, No 1 (2025): VOLUME 6 ISSUE 1, MARCH 2025 |
| 12. | Language | English=en | en |
| 13. | Relation | Supp. Files | |
| 14. | Coverage | Geo-spatial location, chronological period, research sample (gender, age, etc.) | |
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